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Implementation Specialist

Posted 8 days agoViewed

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๐Ÿ“ Location: US, Australia, New Zealand, Canada, United Kingdom, Philippines

๐Ÿ” Industry: Accounting software

๐Ÿข Company: Karbon๐Ÿ‘ฅ 101-250๐Ÿ’ฐ $10,499,989 over 1 year ago๐Ÿซ‚ Last layoff about 2 years agoProductivity ToolsSaaSProject ManagementInformation TechnologyTask Management

๐Ÿ—ฃ๏ธ Languages: English

๐Ÿช„ Skills: Project ManagementCommunication SkillsTraining

Requirements:
  • Comfortable managing multiple projects simultaneously.
  • Ability to meet with clients through Zoom.
  • Excellent communication skills, able to explain material clearly.
  • Capable of answering questions concisely on the spot.
  • Consultative nature with the confidence to challenge firms' processes.
  • Proficient in Excel and focused on data integrity.
  • Enjoy detailed and intricate work.
Responsibilities:
  • Serve as the project manager for clients to guide them through the onboarding process.
  • Help clients get the highest possible value from the product during their first 90 days.
  • Lead meetings with clients, including kick-off, consultative process sessions, and training.
  • Assist clients in importing data into Karbon using Excel and related tools.
  • Facilitate overview sessions of customersโ€™ Karbon setups and update settings as needed.
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