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Customer Support Representative

Posted 2 days agoViewed

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💎 Seniority level: Entry, 1 year (Preferred)

💸 Salary: 23.9 - 28.0 USD per hour

🔍 Industry: Customer Service

🏢 Company: Fischer👥 251-500ConsultingLegalProfessional Services

⏳ Experience: 1 year (Preferred)

Requirements:
  • High school Diploma or equivalent.
  • Previous customer service billing experience is a plus.
  • Strong oral and interpersonal communication skills.
  • Working knowledge of billing practices and techniques.
  • Basic Microsoft Office applications.
  • Must be able to pass background check and drug screen as permitted by law.
Responsibilities:
  • Answer all questions and guide borrowers through the application process.
  • Update consumers' account information during and after each call.
  • Identify payment options and set up payment arrangements as appropriate.
  • Produce and arrange payment solutions for customers.
  • Ensure client/company quality standards and maintain service level expectations.
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