Apply

Nordic Speaking Customer Support Representative - Remote in Greece

Posted 23 days agoViewed

View full description

💎 Seniority level: Entry, Previous experience in customer support or related fields is preferred.

📍 Location: Greece

🏢 Company: Patrique Mercier Recruitment TR

🗣️ Languages: Nordic language (Danish, Swedish, Norwegian, or Finnish), English

⏳ Experience: Previous experience in customer support or related fields is preferred.

🪄 Skills: Data AnalysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationMicrosoft Office SuiteProblem-solving skillsFluency in EnglishStrong communication skills

Requirements:
  • Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) and English; additional languages are a plus.
  • Previous experience in customer support or related fields is preferred.
  • Strong communication skills and a customer-focused approach.
  • Excellent problem-solving skills and a proactive nature in service delivery.
  • Familiarity with CRM systems and standard office software applications.
  • Self-motivated with the ability to work independently in a remote environment.
Responsibilities:
  • Provide outstanding customer support to Nordic-speaking clients through various communication channels (phone, email, live chat).
  • Assist customers with inquiries related to products, services, and order management.
  • Troubleshoot and resolve customer complaints and issues effectively.
  • Document all customer interactions and feedback accurately in the CRM system.
  • Collaborate with team members and other departments to enhance the customer experience.
  • Stay informed about the company’s products and services to offer informed support.
Apply

Related Jobs

Apply

📍 Greece

🏢 Company: Patrique Mercier Recruitment

  • Fluency in at least one Nordic language (Norwegian, Danish, Swedish, or Finnish) and English, both written and spoken.
  • Strong communication and interpersonal skills.
  • Problem-solving abilities with a focus on customer satisfaction.
  • Ability to work independently and effectively manage your time.
  • Familiarity with customer service software and tools is preferred.
  • Stable internet connection and an appropriate home office setup.
  • A positive attitude, eagerness to learn, and adaptability to new challenges.
  • Flexibility to work various shifts as needed.

  • Act as the primary contact for Nordic-speaking customers through various channels, including phone, email, and chat.
  • Provide accurate information about the company’s products and services while efficiently resolving customer inquiries.
  • Ensure high levels of customer satisfaction through friendly and professional support.
  • Document all customer interactions accurately in the system.
  • Collaborate with team members to enhance service quality and overall customer experience.
  • Stay informed on product knowledge and company policies to assist customers effectively.
  • Follow established procedures to ensure quality and compliance in service delivery.

Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingInterpersonal skillsAdaptabilityFluency in EnglishStrong communication skillsPositive attitude

Posted about 1 month ago
Apply
Apply

📍 Greece

🔍 Customer support

🏢 Company: Patrique Mercier Recruitment ES

  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential.
  • Strong dedication to providing excellent customer service and support.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively and independently in a remote setting.
  • Strong problem-solving skills and analytical mindset.
  • A reliable internet connection and a dedicated workspace at home.

  • Provide exceptional customer support to Nordic-speaking clients through phone, email, and chat.
  • Resolve customer inquiries and issues with effectiveness and empathy.
  • Document all interactions and feedback in our CRM system accurately.
  • Collaborate with team members to enhance customer experiences and service delivery.
  • Engage in continuous learning and training to stay updated on products and services.

Communication SkillsAnalytical SkillsCollaborationCustomer serviceProblem-solving skills

Posted about 2 months ago
Apply
Apply

📍 Greece, Denmark, Norway, Finland

🔍 Customer Support

🏢 Company: Patrique Mercier Recruitment ES

  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is required.
  • Genuine passion for customer service and client satisfaction.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and manage time effectively in a remote setting.
  • Analytical and problem-solving skills to address customer needs efficiently.
  • A reliable internet connection and a suitable home office environment.

  • Assist Nordic-speaking customers through various communication channels, ensuring clarity and efficiency.
  • Resolve customer issues and provide information about our services and products.
  • Maintain accurate records of customer interactions and feedback in our CRM system.
  • Work collaboratively with team members to enhance service quality and customer satisfaction.
  • Engage in ongoing training to stay informed about our products and support best practices.

Communication SkillsAnalytical SkillsCustomer serviceProblem-solving skills

Posted about 2 months ago
Apply