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Nordic Speaking Customer Support Representative - Remote in Greece

Posted about 2 months agoViewed

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💎 Seniority level: Entry, Prior experience in customer service is a plus

📍 Location: Greece

🔍 Industry: Customer support

🏢 Company: Patrique Mercier Recruitment ES

🗣️ Languages: Danish, Swedish, Norwegian, Finnish

⏳ Experience: Prior experience in customer service is a plus

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationCustomer serviceProblem-solving skills

Requirements:
  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential.
  • Strong dedication to providing excellent customer service and support.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively and independently in a remote setting.
  • Strong problem-solving skills and analytical mindset.
  • A reliable internet connection and a dedicated workspace at home.
Responsibilities:
  • Provide exceptional customer support to Nordic-speaking clients through phone, email, and chat.
  • Resolve customer inquiries and issues with effectiveness and empathy.
  • Document all interactions and feedback in our CRM system accurately.
  • Collaborate with team members to enhance customer experiences and service delivery.
  • Engage in continuous learning and training to stay updated on products and services.
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