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Nordic Speaking Customer Support Representative - Remote in Greece

Posted about 2 months agoViewed

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💎 Seniority level: Entry

📍 Location: Greece, Denmark, Norway, Finland

🔍 Industry: Customer Support

🏢 Company: Patrique Mercier Recruitment ES

🗣️ Languages: Danish, Swedish, Norwegian, Finnish

🪄 Skills: Communication SkillsAnalytical SkillsCustomer serviceProblem-solving skills

Requirements:
  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is required.
  • Genuine passion for customer service and client satisfaction.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and manage time effectively in a remote setting.
  • Analytical and problem-solving skills to address customer needs efficiently.
  • A reliable internet connection and a suitable home office environment.
Responsibilities:
  • Assist Nordic-speaking customers through various communication channels, ensuring clarity and efficiency.
  • Resolve customer issues and provide information about our services and products.
  • Maintain accurate records of customer interactions and feedback in our CRM system.
  • Work collaboratively with team members to enhance service quality and customer satisfaction.
  • Engage in ongoing training to stay informed about our products and support best practices.
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