Apply

Business Systems Analyst

Posted 2024-11-10

View full description

💎 Seniority level: Middle, 3 years

📍 Location: United States

🔍 Industry: Defense and Technology

🗣️ Languages: English

⏳ Experience: 3 years

🪄 Skills: AgileBusiness IntelligenceData AnalysisSharePointData analysisAttention to detailPresentation skills

Requirements:
  • Bachelor’s Degree in a relevant field.
  • 3 years of related software engineering and/or military experience.
  • Active Secret security clearance.
  • Proficiency using MS Office 365 suite, with desired experience in MS SharePoint and MS Project.
  • Strong data analysis skills and critical attention to detail.
Responsibilities:
  • Assist in development and implementation of RM policies, processes, and procedures.
  • Develop, implement, and administer the organization’s RM program.
  • Support Knowledge Management modernization efforts transitioning legacy information repositories to cloud-based solutions.
Apply

Related Jobs

Apply

📍 US

🧭 Full-Time

💸 130000 - 150000 USD per year

🔍 Payment technology

  • Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
  • 8+ years of hands-on experience in a technical role such as Engineer, Business Systems Analyst, or Data Analyst.
  • Proven ability to independently implement automated processes and optimize systems.
  • Demonstrated expertise in configuring and automating processes within platforms like Salesforce, Jira, Zendesk, or similar applications.
  • Strong scripting skills, such as Python or JavaScript, necessary for workflow automation.
  • In-depth understanding of systems design and business processes.
  • Analytical mindset focused on leveraging data for insights and decisions.
  • Excellent communication and collaboration skills for effective teamwork.
  • Adaptability to a dynamic, fast-paced environment.

  • Configure and customize Salesforce, Jira, Zendesk, and other relevant applications to meet business needs.
  • Collaborate with cross-functional teams to understand requirements and translate them into effective configurations.
  • Develop and maintain scripts to automate repetitive tasks and enhance workflow efficiency.
  • Analyze and optimize process performance for maximum efficiency.
  • Utilize data insights to identify improvement opportunities and provide actionable recommendations.
  • Collaborate with IT, sales, customer support, and other teams to understand their requirements.
  • Document configurations, scripts, and processes for knowledge transfer and system stability.
  • Provide training and support to end-users and troubleshoot application issues.

PythonData AnalysisJavascriptSalesforceJavaScriptJiraData analysisCollaborationDocumentation

Posted 2024-11-21
Apply
Apply

📍 United States, United Kingdom, Germany, Philippines, Portugal, Australia

🧭 Full-Time

🔍 Cloud contact center software

🏢 Company: Five9

  • 3+ years of experience in an Enterprise IT environment.
  • Bachelor's degree in computer science, MIS, or equivalent experience.
  • 3+ years of experience in business analysis or a related field.
  • Experience with billing and revenue management platforms.
  • Salesforce.com or equivalent CRM technology platform experience.
  • Excellent communication, execution, coordination, and problem-solving skills.

  • Partner with business to translate requirements into agile user stories.
  • Document new solution requests and evaluate multi-functional dependencies.
  • Understand and perform Agile sprints and tool entry.
  • Maintain knowledge of IT system capabilities for effective recommendations.
  • Coordinate system testing and manage user acceptance testing.

AgileBusiness AnalysisSalesforceJiraCollaborationProblem SolvingDocumentation

Posted 2024-11-15
Apply
Apply

📍 United States

🧭 Full-Time

💸 78000 - 118000 USD per year

🔍 Financial Services

  • 3+ years of experience with business systems focusing on commerce-to-cash process, complemented by corporate experience or systems consulting background.
  • Bachelor's degree in Finance, IT, Business Administration, or related field.
  • Demonstrated initiative while collaborating with teammates.
  • Proficient in Salesforce (SFDC), SQL, Snowflake and reporting tools.
  • Strong analytical thinking, problem-solving, and organizational skills.
  • Skilled in reporting, data analysis, and data visualization.
  • Knowledgeable in Quote-to-Cash processes and systems.
  • Experience working cross-functionally with various management levels.
  • Able to synthesize complex information and handle ambiguity.
  • Experienced in system implementations, user acceptance testing, and documentation.
  • Exceptional attention to detail and ability to manage multiple projects.

  • Gather and report data using Salesforce, IronClad, and Snowflake to support data-driven decisions.
  • Oversee program deliverables and manage expectations for product migrations.
  • Lead billing systems initiatives for diverse product and pricing strategies.
  • Establish partnerships with cross-functional teams as the primary POC.
  • Utilize project management tools for updates on projects and product launches.
  • Identify and implement continuous improvement efforts.
  • Support product launch preparations with system testing and documentation.
  • Document workflows and process enhancements related to systems.
  • Develop business requirements for system workflows aiming to automate operations.
  • Adapt and collaborate effectively within a remote environment.

LeadershipProject ManagementSQLData AnalysisSalesforceSnowflakeJiraProduct DevelopmentData analysisCommunication SkillsCollaborationAttention to detailOrganizational skillsDocumentation

Posted 2024-11-15
Apply
Apply

📍 USA

🧭 Full-Time

💸 88000 - 140000 USD per year

🔍 Financial services

  • 3+ years of experience with business systems, focusing on the commerce-to-cash process.
  • Bachelor’s degree in Finance, IT, Business Administration, or a related field.
  • Demonstrated ability to take initiative while collaborating closely with teammates.
  • Proficient in Salesforce (SFDC), SQL, Snowflake, and reporting tools.
  • Strong skills in analytical thinking, problem-solving, and organization.
  • Skilled in reporting, data analysis, and data visualization.
  • Knowledgeable in Quote-to-Cash processes and systems.
  • Extensive cross-functional experience with collaboration skills across management levels.
  • Able to synthesize complex information and handle ambiguity.
  • Experienced in system implementations, user acceptance testing, and documentation.
  • Exceptional attention to detail and organizational skills.

  • Gather and report data on key projects using tools such as Salesforce, IronClad, and Snowflake.
  • Oversee program deliverables, define scope, and manage expectations for successful product migrations.
  • Lead billing systems initiatives for diverse product and pricing strategies.
  • Establish and maintain partnerships with cross-functional teams.
  • Leverage project management tools for updates on internal projects.
  • Identify and drive continuous improvement efforts.
  • Support product launch preparations through system testing and documentation.
  • Document workflows and process enhancements.
  • Develop business requirements for workflows aiming to automate and scale operations.
  • Demonstrate adaptability and influence in a remote environment.

LeadershipProject ManagementSQLData AnalysisSalesforceSnowflakeJiraProduct DevelopmentData analysisCommunication SkillsCollaborationAttention to detailOrganizational skillsDocumentation

Posted 2024-11-15
Apply
Apply

📍 Cambridge, Massachusetts, United States

💸 130000 - 150000 USD per year

🔍 Smart home technology / Clean Technology

🏢 Company: Sense

  • 6+ years of experience in Salesforce administration and customization.
  • Hands-on experience with Salesforce configuration, including roles, profiles, and sandbox management.
  • Strong understanding of B2B and ABM software ecosystems.
  • Ability to work independently and collaboratively across teams.
  • Excellent communication, problem-solving, and analytical skills.
  • Strong attention to detail and desire for accurate information.

  • Work with stakeholders to identify sales and marketing system needs, document and prioritize them, and execute over time.
  • Design and implement funnel processes and reporting for various sales teams.
  • Manage and maintain the Salesforce instance, including user provisioning and data quality.
  • Research, select, implement, and support integration apps for tracking and management systems.
  • Support Sales and Finance teams with deal pipeline and contracting.

LeadershipSalesforceBusiness OperationsAnalytical SkillsAttention to detail

Posted 2024-11-13
Apply
Apply

📍 United States

🧭 Full-Time

💸 150000 - 190000 USD per year

🔍 Consumer electronics, medical devices, health technology

🏢 Company: Oura

  • Extensive experience with business systems within an IT environment, ideally at a senior level.
  • Significant exposure to customer experience solutions.
  • Expertise in customer experience technology stacks, including support CRMs, live chat platforms, AI chatbots, voice-of-customer tools, and content management platforms.
  • Exceptional communication skills with the ability to influence and collaborate effectively.
  • Strong capability to manage time and priorities in a fast-paced environment.
  • Experience operating within regulated industries (wearables, consumer electronics, medical devices).
  • Experience in Customer Experience operations or consulting for customer support teams preferred.
  • Proven ability to work effectively across global operational time zones.

  • Manage IT services and systems for conversational messaging support, chatbots, and AI support technology focused on enhancing customer experience.
  • Lead and drive complex technology projects and system enhancements with minimal oversight, prioritizing high-impact business systems initiatives that align with strategic objectives.
  • Partner cross-functionally with Member Experience, IT, Business Operations, and Engineering teams to define business requirements and propose scalable solutions.
  • Drive automation of processes, eliminate redundancies, and improve efficiencies within our systems while maintaining an excellent end-user experience.
  • Create and maintain comprehensive business documentation, including use cases, data flows, and process diagrams.
  • Support change management efforts for successful adoption of new technologies.

Data AnalysisBusiness OperationsContent managementData analysisCommunication SkillsDocumentation

Posted 2024-11-09
Apply
Apply

📍 Columbus, Ohio, United States

🧭 Full-Time

🔍 Home building industry

🏢 Company: M/I Homes

  • Bachelor’s degree (B.A./B.S.) or equivalent in specialized training from a four-year college or technical school.
  • Minimum of ten years related experience and supervisory experience.
  • Thorough knowledge of home building industry relative to required information systems.
  • Skills in project management, good knowledge of homebuilding accounting, costing, and purchasing.
  • Experience with JD Edwards Enterprise One, CRM software, Microsoft SharePoint, and Business Intelligence tools is a plus.

  • Key member of the Application Support Teams including JDE, Envision, and System Integrations.
  • Identify and learn additional software applications used by the organization.
  • Design and assist in project development, software administration and security.
  • Maintain and enhance performance of software and applications.
  • Troubleshoot and fix software issues; test and document software applications.
  • Train end-users on new processes; provide IT support for compliance activities.

Data AnalysisData analysisCommunication SkillsAccountingCompliance

Posted 2024-11-07
Apply
Apply

📍 United States

🧭 Full-Time

🔍 Non-profit

🏢 Company: Big Brothers Big Sisters of America

  • Bachelor's degree in a related field or equivalent combined work experience.
  • Minimum 3-5 years relevant experience as a Salesforce Administrator and Business Analyst.
  • 5+ years in software, with active Salesforce certifications.
  • Advanced understanding of Salesforce capabilities, configurations, and best practices.
  • Experience in end-to-end implementation of Salesforce CRM and agile methodologies.

  • Performing Salesforce admin, UAT, config, data migration, integration, and training.
  • Providing ongoing support to business stakeholders and end users.
  • Designing and implementing Salesforce solutions, functionalities, reports, and dashboards.
  • Reviewing and analyzing business systems and processes to identify improvement opportunities.
  • Leading Salesforce initiatives and managing project timelines and resources.

LeadershipProject ManagementAgileBusiness AnalysisSalesforceDocumentation

Posted 2024-10-25
Apply
Apply

📍 United States of America

💸 80000 - 105000 USD per year

🔍 Insurance brokerage

🏢 Company: Careers

  • Bachelor's degree (B.A.) or 3 to 7 years of related experience or equivalent.
  • Requires excellent verbal and written communication skills.
  • Strong math skills and familiarity with accounting and financial principles.
  • Basic understanding of managing full life cycle software development projects.
  • Basic understanding of programming languages and concepts.
  • Demonstrated technical expertise in systems analysis and design.

  • Interpret and understand product and project objectives.
  • Participate in meetings with Business and Finance Leaders to discuss system revisions.
  • Support rollout of new systems and workflows by coordinating with functional departments.
  • Identify and propose changes to inefficient systems and workflows.
  • Lead sessions with business users for system enhancements.
  • Document and obtain sign-off on business requirements.
  • Track project progress through various project management tools.
  • Communicate with project team members, customers, and vendors.
  • Assist in organizing release dates for system updates.
  • Create training material and train end users on new systems.
  • Analyze results and maintain documentation as per procedures.
  • Test new version releases and provide feedback on product performance.

Project ManagementBusiness AnalysisData AnalysisProject CoordinationData analysisCommunication SkillsAnalytical SkillsCollaborationWritten communication

Posted 2024-10-23
Apply
Apply

📍 Phoenix, Arizona, San Francisco, California

🧭 Full-Time

🔍 Energy efficiency and clean energy solutions

🏢 Company: Resource Innovations

  • Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or MBA with Technology Management focus.
  • Minimum of 5+ years of experience in systems development, specializing in energy efficiency management systems.
  • Demonstrated ability to analyze and implement complex energy data solutions.
  • Exceptional written and verbal communication skills.
  • Ability to manage projects and teams effectively.
  • Willingness to travel locally and within the US, up to 20% of the time.
  • Expertise in leading cross-functional teams, managing stakeholder relationships, and advanced system analysis techniques.

  • Lead the design and implementation of complex technical systems solutions for Demand Side Management, Transportation Electrification, and clean energy technologies.
  • Conduct in-depth analysis of customer business drivers and develop tailored solutions.
  • Maintain expert-level knowledge of Resource Innovations' SaaS platforms.
  • Drive efficiency enhancements in internal and external systems.
  • Oversee preparation of gap analysis reports and Technical Requirements documents.
  • Provide consulting on product configuration and ongoing system support.
  • Manage full life cycle implementation of enterprise software systems.
  • Collaborate with clients’ technical teams for system integration.
  • Mentor junior analysts and contribute to team skill development.

LeadershipProject ManagementBusiness AnalysisData AnalysisProject CoordinationCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-10-23
Apply