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Customer Service Representative

Posted 2024-11-07

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πŸ’Ž Seniority level: Entry

πŸ“ Location: Philippines

πŸ’Έ Salary: 5 USD per hour

πŸ” Industry: Solar Energy

🏒 Company: Remote Raven

πŸ—£οΈ Languages: English

πŸͺ„ Skills: Communication SkillsCollaborationMultitasking

Requirements:
  • Excellent communication skills, both verbal and written.
  • Strong organizational and multitasking abilities.
  • Experience in Solar campaign is required.
  • Proficiency with scheduling software and CRM systems.
  • Ability to work independently and as part of a team.
Responsibilities:
  • Initiate contact with potential customers to introduce solar solutions.
  • Follow up with existing customers for updates and to address concerns.
  • Ensure documentation of verbal agreements and track their status.
  • Schedule roof inspections and confirm appointments.
  • Maintain a detailed calendar and adjust schedules as needed.
  • Keep accurate records of customer interactions and agreements.
  • Provide exceptional customer service and collect feedback.
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