Outside Property Claim Representative Trainee

Posted 2024-10-25

View full description

💎 Seniority level: Entry, One year of customer service experience or a Bachelor's Degree

📍 Location: United States

💸 Salary: 46900 - 77400 USD per year

🔍 Industry: Property Casualty Insurance

🏢 Company: External

🗣️ Languages: English

⏳ Experience: One year of customer service experience or a Bachelor's Degree

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationCustomer serviceAttention to detailWritten communication

Requirements:

Bachelor’s Degree preferred or a minimum of two years of work or customer service related experience preferred.
Valid driver's license required.
Demonstrated ownership attitude and customer centric response.
Basic verbal and written communication skills.
Attention to detail and ability to work in a fast-paced environment.
Analytical thinking and basic judgment/decision making skills are needed.

Responsibilities:

Completes required training including online, virtual, classroom, and on-the-job instruction.
Handles 1st party property claims of moderate severity and complexity.
Investigates claims to determine coverage, damages, and liability.
Establishes accurate claims reserves and determines appropriate settlement amounts.
Negotiates claims settlements and writes complex correspondence.
Maintains a diary system for claim activities and ensures compliance with state regulations.
Provides excellent customer service and manages file inventory for timely resolutions.

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Outside Property Claim Representative Trainee

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