Outside Property Claim Representative Trainee

Posted 2024-10-19

View full description

💎 Seniority level: Junior, One year of customer service experience OR Bachelor's Degree required.

📍 Location: United States of America

💸 Salary: 46900 - 77400 USD per year

🔍 Industry: Property and casualty insurance

🏢 Company: External

🗣️ Languages: English

⏳ Experience: One year of customer service experience OR Bachelor's Degree required.

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationCustomer serviceAttention to detailWritten communication

Requirements:

Bachelor’s Degree preferred or a minimum of two years of customer service related experience preferred.
High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required.
Valid driver's license required.
Demonstrated customer-centric attitude and communication skills.
Attention to detail and ability to manage multiple priorities.

Responsibilities:

Completes required training for skill development.
Handles 1st party property claims of moderate severity and complexity.
Investigates relevant facts and determines coverage and damages.
Establishes claim reserves and determines settlement amounts.
Negotiates claim settlements and writes complex correspondence.
Maintains required data and documents throughout the claim lifecycle.
Provides excellent customer service and manages file inventory.
Recognizes claims needing referral to special units.

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Outside Property Claim Representative Trainee

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