Customer Support Salaries

Discover salary ranges for remote customer support positions. Compare compensation data and make informed career decisions.

Customer Support
Middle

Median high-range salary for Middle Customer Support jobs:

$84,000

This analysis is based on salary ranges collected from 2 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $60,000 - $84,000

  • 25% of job descriptions advertised a maximum salary above $100,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include SQL, Oracle and C++. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

  1. SQL

    50% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $80,000 - $100,000

  2. Oracle

    50% jobs mention Oracle as a required skill. The Median Salary Range for these jobs is $80,000 - $100,000

  3. C++

    50% jobs mention C++ as a required skill. The Median Salary Range for these jobs is $80,000 - $100,000

  4. Linux

    50% jobs mention Linux as a required skill. The Median Salary Range for these jobs is $80,000 - $100,000

  5. Troubleshooting

    100% jobs mention Troubleshooting as a required skill. The Median Salary Range for these jobs is $60,000 - $84,000

    • 25% of job descriptions advertised a maximum salary above $100,000.
  6. PHP

    50% jobs mention PHP as a required skill. The Median Salary Range for these jobs is $40,000 - $68,000

  7. HTML

    50% jobs mention HTML as a required skill. The Median Salary Range for these jobs is $40,000 - $68,000

  8. CSS

    50% jobs mention CSS as a required skill. The Median Salary Range for these jobs is $40,000 - $68,000

  9. Javascript

    50% jobs mention Javascript as a required skill. The Median Salary Range for these jobs is $40,000 - $68,000

  10. Problem Solving

    50% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $40,000 - $68,000

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

  1. Intelligent automation technology

    50% jobs are in Intelligent automation technology industry. The Median Salary Range for these jobs is $80,000 - $100,000

  2. Software services

    50% jobs are in Software services industry. The Median Salary Range for these jobs is $40,000 - $68,000

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

  • Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
  • Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
  • Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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📍 United States

💸 80000.0 - 100000.0 USD per year

🔍 Intelligent automation technology

🏢 Company: ABBYY👥 1001-5000💰 over 3 years agoCommunications InfrastructureAnalyticsData VisualizationSoftware

  • At least 2 years of experience working in L2 Technical Support, Professional Services, QA, DevOps or Development.
  • IT skills: operating systems (Windows & Linux), databases (MsSQL, Oracle), networking (OSI model, TCP/IP), algorithms, programming basics.
  • Experience in programming (C++).
  • Basic knowledge of other programming languages (Java or C#) is a plus.
  • Great analytical skills to troubleshoot software problems.
  • Good interpersonal and communication skills.

  • Resolve incoming Zendesk tickets from ABBYY B2B customers, predominantly via a web portal, sometimes via remote session.
  • Troubleshoot technical issues either on a virtual system or on a screen-sharing session with the customer.
  • Actively collaborate with teammates and colleagues from other departments to find solutions.
  • Write knowledge base articles to help customers even faster.
  • Follow documented procedures, guidelines, and policies.

SQLOracleC++LinuxTroubleshooting

Posted 19 days ago
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🧭 Full-Time

💸 40000.0 - 68000.0 USD per year

🔍 Software services

🏢 Company: Automattic Careers

  • Deep experience in technical support, engineering and/or customer success.
  • Proficiency with WordPress is a significant advantage.
  • Expert communicator, fluent in English, able to build rapport with various customers.
  • Exceptional problem-solver with good judgment.
  • Strong accountability and follow-through.
  • Adaptable, curious, and excited about change.
  • Strong cross-functional collaboration skills.

  • Work as part of a global team with independence and accountability.
  • Assist customers via email, live chat, voice, and video calls.
  • Help customers succeed with our products beyond their immediate questions.
  • Reach out to customers to understand their goals and experiences.
  • Problem-solve, troubleshoot, and test.
  • Learn new things and adapt to change.
  • Proactively recommend ideas to enhance customer success.

PHPHTMLCSSJavascriptProblem SolvingTroubleshootingTechnical support

Posted 4 months ago
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