Customer service Jobs

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Customer service

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🔥 Enterprise Account Director, Client Services

Posted 7 minutes ago

📍 United States

🔍 Marketing

🏢 Company: Power Digital👥 1001-5000💰 Secondary Market almost 3 years agoDigital Marketing Advertising SEO Mobile Advertising Brand Marketing Marketing Marketing Automation

🔧 Requirements

Bachelor's Degree in Marketing, Communication or related discipline
8+ years digital marketing experience in strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
Proven track record of delivering high customer satisfaction scores
Extensive CRM or Marketing Operations platform experience required (e.g., Salesforce, Shopify, Hubspot)
Experience speaking to business-level metrics such as LTV:CAC, MER, etc.
Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
Ability to quickly build rapport and develop relationships with executive-level points of contact
Desire to work in a role that functions as both a marketing consultant and a business consultant for clients
Highly dependable, self-starter, high energy, positive attitude with good organization, and time management skills
Entrepreneurial spirit with a passion for for problem-solving, continued learning, and personal development

💡 Responsibilities

Establishes a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to gauge sentiment, solicit feedback and share additional opportunities
Guides the account team with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrates proficiency in media planning, including the connection of a client’s product, audience and media
Leverages data and analytics to identify strategic opportunities; Translates learnings into clear and concise reporting with actionable next steps
Uses overlapping datasets to find the truth and make better marketing decisions; Prioritizes business metrics to guide strategy, decisions and budgets; Leverages platform or attribution metrics to inform tactical daily optimizations; Uses incrementality to validate when needed
Leads the contract renewal strategy, presentation and proposal development alongside the Account Manager to extend client partnerships; Reviews and analyzes client contracts on a regular basis to ensure goals are on target
Works with the Account Manager and the internal account team to identify additional strategies to improve performance and expand client partnerships
Manages a diverse set of clients totaling a minimum of $150K in monthly recurring revenue
Leads by example and practices servant leadership; Delivers timely, specific feedback to account team members to up-level existing client services
Responsible for other tasks and projects as assigned by Client Services department leadership, as needed
Employ AI technologies to enhance and optimize business processes
Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Leadership Project Management Data Analysis Salesforce Shopify Google Analytics Cross-functional Team Leadership Strategy Financial Management API testing REST API Strategic Management Communication Skills Analytical Skills Problem Solving Customer service SEO Agile methodologies RESTful APIs Mentoring DevOps Relationship building Account Management Teamwork Negotiation skills Reporting Client relationship management Budgeting Data visualization Marketing Team management Strategic thinking Digital Marketing CRM Financial analysis Data analytics Data management Customer support Change Management Budget management A/B testing

Posted 7 minutes ago

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🔥 Appointment Scheduling Agent

Posted 13 minutes ago

📍 Argentina

🧭 Full-Time

🏢 Company: Bullpen Talent

🔧 Requirements

Strong verbal and written English communication, ideally with a friendly, customer-focused tone.
Comfortable handling high call volume and interacting with diverse clientele.
Familiarity with CRM systems (BLVD preferred) and scheduling tools is a plus.
Proficient in Microsoft Excel or Google Sheets for maintaining schedules and records.
Demonstrates a positive, proactive approach to problem-solving and client service.
Highly dependable and able to work consistently in PST hours.
Previous customer service or call center experience is a plus, but not required—training can be provided.
Must be eager to learn spa-specific services and scheduling processes.

💡 Responsibilities

Receive 30–90 incoming calls daily using ringRx.
Address inquiries, provide information on spa services, and schedule appointments.
Use Boulevard (BLVD) and Excel to input, track, and organize appointments.
Communicate with clients via email to confirm bookings, handle group reservations, and finalize scheduling details.
Deliver exceptional service by maintaining a positive, professional tone in all interactions.
Build rapport with clients, answer routine questions, and resolve scheduling conflicts.
Maintain accurate and organized records of client interactions and bookings.
Collaborate with the spa’s internal team to ensure smooth operations.

Communication Skills Microsoft Excel Customer service Data entry CRM English communication

Posted 13 minutes ago

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🔥 Sales Development Representative, Teams

Posted 13 minutes ago

📍 United States, Canada, UK, Germany

🧭 Full-Time

💸 56000.0 - 70000.0 USD per year

🔍 SaaS

🏢 Company: Stack Overflow👥 251-500💰 Series E about 4 years ago🫂 Last layoff over 1 year agoDeveloper Tools Q&A Knowledge Management Enterprise Software Copywriting Software

🔧 Requirements

1-3 years in business development
BA/BS degree
Strong communication skills
Experience with G-suite & Salesforce is a plus

💡 Responsibilities

Create new business opportunities
Work with Sales Executives for smooth handoffs
Engage with key stakeholders
Provide customer and sales feedback
Perform daily prospecting activities

Salesforce Communication Skills Customer service Relationship management Sales experience Lead Generation SaaS

Posted 13 minutes ago

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🔥 Entry-Level Customer Service Representative

Posted 13 minutes ago

📍 United States

🧭 Full-Time

💸 19.0 - 30.0 USD per hour

🔍 Customer Service

🏢 Company: SWA Group

🔧 Requirements

Proven experience in customer service
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in using CRM software
Self-motivated with independent work ability

💡 Responsibilities

Answer inbound phone calls
Respond to customer emails
Schedule and reschedule customer appointments
Update customer billing information
Maintain accurate customer records
Perform general office duties

Customer service Organizational skills Written communication Multitasking Excellent communication skills Verbal communication Data entry CRM

Posted 13 minutes ago

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🔥 Accounts Associate (004-0032)

Posted 22 minutes ago

📍 Philippines

🧭 Contract

💸 1000.0 - 1600.0 AUD per month

🔍 Family Law Lending

🏢 Company: Hunt St

🔧 Requirements

Bachelor’s degree in Accounting, Finance, or a related field
Relevant experience in an accounts payable or accounts receivable role
Experience using Xero accounting software highly regarded
Experience using CRM software

💡 Responsibilities

Managing pipeline of payments, including updating systems and loan statuses
Setting up and submission for approval of vendor invoices and payments, including contractor payments.
Managing client invoice processing, tracking repayments, and updating the repayment register
Daily bank reconciliations
Repayment tracking
Bank account confirmations
Working out partial/final repayments, closure of client account, communication with other third parties where necessary
Reviewing loans and ensuring systems match and anomalies investigated
Occasionally dealing with firms for refunds and other payment/banking confirmations
Helping compile regular and ad hoc reports
Encompasses various dealings with clients and Law Firms, including emailing invoices and remittance copies upon request and responding to customer queries regarding invoices

Microsoft Excel Customer service Accounting Reporting JSON Client relationship management CRM Financial analysis Bookkeeping

Posted 22 minutes ago

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🔥 Director, Customer Support

Posted 34 minutes ago

📍 United States

🔧 Requirements

Strategic, hands-on leader
Flexibility and deep commitment to availability across multiple time zones

💡 Responsibilities

Lead a high-performing, customer-first team
Deliver exceptional, 24/7 service to our global customer base
Develop and implement scalable support models, operational processes, and proactive engagement strategies
Own scaled customer success initiatives

Leadership Project Management People Management Salesforce Cross-functional Team Leadership Operations Management Strategic Management Communication Skills Analytical Skills Customer service Agile methodologies Mentoring Training Troubleshooting Team management CRM Customer support Customer Success SaaS Budget management

Posted 34 minutes ago

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🔥 National Training Services Coordinator

Posted 38 minutes ago

📍 United States

🧭 Full-Time

🔍 Customer Service

🏢 Company: HSI👥 101-250 Industrial Industrial Manufacturing Manufacturing

🔧 Requirements

1+ year of experience in customer service
Strong written and oral communication skills
Detail-oriented and efficient in data entry
Strong computer skills in Office products and databases

💡 Responsibilities

Manage high volume of email correspondence
Build and maintain relationships with clients and instructors
Coordinate and schedule training sessions
Handle inbound and outbound calls
Troubleshoot customer issues
Process orders for training materials

Microsoft Excel Customer service Organizational skills Time Management Written communication Troubleshooting Data entry

Posted 38 minutes ago

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🔥 Senior Solutions Engineer

Posted about 1 hour ago

📍 Brazil

🔍 Software Development

🔧 Requirements

5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
Excellent communicator and presenter able to gain audience confidence
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP), Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular), Experience building with REST APIs
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience

💡 Responsibilities

Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.

AWS Backend Development Node.js PHP Python Software Development Cloud Computing Frontend Development HTML CSS Java Javascript Software Architecture C#API testing Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Sales experience

Posted about 1 hour ago

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🔥 Scheduling & Back Office Representative with Dutch - Remote Spain

Posted about 1 hour ago

📍 Spain

🧭 Full-Time

💸 22200.0 - 24000.0 EUR per year

🔍 Life Sciences

🏢 Company: Teleperformance Spain

🔧 Requirements

Experience in data management
C2 level of Dutch
B2 level of English or higher
Experienced user in CRM
Quick to learn new processes and tools
Good verbal and written communication skills in appropriate language
Motivation & personality for seeking customer satisfaction and resolution
Ability to take initiative, prioritize, and manage time effectively

💡 Responsibilities

Working on providing clients queue, schedule appointments between Field Engineers and end customers
Communicating via phone/Email with end customers and Field Engineers as needed
Ensure parts ordering is done in advance to ensure job deliverables
Coordinate with various internal departments on query resolution from Scheduling/Field/Customer/Sales (if needed)
Scheduling Field/Customer/Sales (if needed) communication for the tasks assigned
Keeping the customer informed about the schedule at all times and ensuring the customer is contacted in case of any rescheduling
Registering all the customer interactions and status in CRM
Planning and scheduling of Preventive Maintenance, Installation, Repairs, Education and Relocation, following the regional compliance and processes processes.
Ensure both clients and Technical Team satisfaction due to an accurate planning and schedule management.

Customer service CRM Data management

Posted about 1 hour ago

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🔥 Hospice Triage LPN- PT Evenings 3:30p-9:30p rotating Sat & Sun 7:30a-4p

Posted about 1 hour ago

📍 United States

🧭 Part-Time

🔍 Hospice

🏢 Company: IntellaTriage👥 101-250 Information Technology Health Care

🔧 Requirements

MUST have or be willing to obtain a Compact LPN license
Experience with end-of-life care is required
Experience in fast-paced environments: ED, critical care, surgical services, etc.
Must be comfortable accessing multiple technology applications to document during calls
Must have high speed internet
Must be tech savvy, enjoy a fast-paced environment, and have keyboard competence

💡 Responsibilities

Provide after-hours nurse triage for hospice and home health providers
Access EMRs for charting
Utilize internal applications to perform job functions
Communicate empathically with patients while adhering to protocols

Communication Skills Analytical Skills Problem Solving Customer service Attention to detail Organizational skills Time Management Written communication Multitasking Fluency in English Empathy Active listening Data entry Computer skills

Posted about 1 hour ago

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