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Support Engineer

Posted 1 day agoViewed

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🔍 Industry: Communication Platforms as a Service (CPaaS)

🏢 Company: Sinch👥 1001-5000💰 $48,845,918 Post-IPO Debt 5 months agoMessagingSaaSTelecommunicationsMobileSoftware

🗣️ Languages: English

Requirements:
  • Unix/Linux based systems
  • OCS/Prepaid Systems or VAS systems (such as SMSC, MMSC, USSD, WAP GW, IVR, Voice Mail, Collect Call etc.)
  • IP networks, Diameter, Sigtran/SS7
Responsibilities:
  • Provide technical assistance
  • Troubleshooting
  • Writing incident reports
  • Handling customer communication around the support cases
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