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Support Engineer

Posted 8 days agoViewed

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🏢 Company: Silver.dev

Requirements:
  • Solid understanding of the fundamentals of software engineering
  • Ability to handle complex situations
  • Ability to communicate clearly and concisely in writing
  • A drive to learn and grow with a mindset of continuous improvement
Responsibilities:
  • Handle incoming customer support requests
  • Answering questions
  • Updating system configuration
  • Troubleshooting
  • Take on software development and process improvements during the downtime to create support tooling and modify product functionality.
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