Customer Success Manager

Posted 11 days agoViewed

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💎 Seniority level: Middle, 2+ years

📍 Location: United States, EDT

💸 Salary: 90000.0 - 130000.0 USD per year

🔍 Industry: Digital Health

🏢 Company: Vital👥 1-10💰 $2,900,000 Seed over 2 years agoDeveloper APIs Health Care Software

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: PythonData AnalysisGCPCRMCustomer Success

Requirements:

2+ years in a customer success role
Experience managing 20-50 customer accounts
Strong opinions on CRM best practices
Ability to interpret data trends
Experience with a complex technical product

Responsibilities:

Own customer accounts and ensure product utilization
Coordinate onboarding and implementation timelines
Present insights from product usage to accounts
Collaborate with sales, product, and support teams
Launch new product features to customers

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