Customer Service Representative

Posted 2 days agoViewed

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💎 Seniority level: Entry, 1+ year of Customer Service experience

📍 Location: United States of America

💸 Salary: 17.0 - 25.65 USD per hour

🔍 Industry: Healthcare

🗣️ Languages: English

⏳ Experience: 1+ year of Customer Service experience

🪄 Skills: Customer serviceAttention to detailWritten communicationMultitaskingVerbal communication

Requirements:

1+ year of Customer Service experience.
Previous experience working in Windows, Microsoft or similar applications.
Six months of high volume call center customer service experience (preferred).
Prior healthcare experience with benefits, insurance, and prescriptions (preferred).
Verifiable High School Diploma or GED.

Responsibilities:

Handle inbound calls from medical offices, physicians, and healthcare providers.
Resolve questions and issues promptly and accurately.
Assist in gathering information and assessing callers’ needs.
Provide education and information to customers.
Collaborate with internal and external partners to provide solutions.
Contribute to achieving service level goals.

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