Customer Service Representative

Posted 10 days agoViewed

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💎 Seniority level: Entry, 1 year customer service, 1 year air freight

📍 Location: Lake Jackson, TX

💸 Salary: 24.99 - 30.0 USD per hour

🏢 Company: Numrah👥 11-50 Mobile Apps Information Technology Software

🗣️ Languages: English

⏳ Experience: 1 year customer service, 1 year air freight

🪄 Skills: Customer serviceWritten communicationProblem-solving skillsEmpathyVerbal communicationCRM

Requirements:

Proven experience in a customer service role.
Strong verbal and written communication skills, with the ability to engage effectively with diverse audiences.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Ability to work independently and as part of a collaborative team.
A positive attitude and a commitment to excellence.

Responsibilities:

Serve as the primary point of contact for customers, addressing inquiries and resolving issues with empathy and efficiency.
Cultivate positive relationships with customers, ensuring they feel valued and understood.
Navigate complex situations and provide tailored solutions, demonstrating exceptional problem-solving skills.
Collaborate with cross-functional teams to enhance service delivery and customer satisfaction.
Maintain accurate records of customer interactions and feedback to help drive continuous improvement.

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Customer Service Representative

Requirements:

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