Viralstyle

πŸ‘₯ 11-50E-CommerceFinancial ServicesSocial MediaπŸ’Ό Private Company
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Viralstyle empowers individuals and businesses to create and sell custom apparel globally through its innovative e-commerce platform. We've disrupted the traditional apparel industry by handling sourcing, manufacturing, storage, fulfillment, and customer service, allowing creators to focus solely on design and marketing. Our platform serves a diverse clientele, from professional marketers to individuals organizing fundraising campaigns and family events. We've achieved consistent month-over-month growth since our launch. Our tech stack utilizes a blend of robust technologies including Amazon Web Services, WordPress, Cloudflare CDN, and Let's Encrypt, ensuring a scalable and secure platform. We are a fast-growing company with a dynamic team focused on collaborative problem-solving and continuous improvement. As a remote-first company, we prioritize a supportive and engaging work environment, offering competitive compensation and benefits packages to attract and retain top talent. Our success has been recognized through various accolades within the Tampa Bay area and Florida's thriving tech scene, solidifying our position as a leader in the print-on-demand market. Viralstyle's platform is built on a foundation of efficiency and scalability. We leverage advanced technologies like Amazon for its cloud computing power and Cloudflare CDN for optimal content delivery. Our engineering team embraces agile methodologies, focusing on building and improving features with user experience at the forefront. We encourage continuous learning and provide opportunities for professional development to support the growth of our team. We’re committed to providing excellent customer service – the foundation of our rapid growth and success. Our remote work culture provides flexibility and fosters a diverse, inclusive team. We offer a supportive and collaborative environment, with regular team communication and opportunities for virtual interaction. We prioritize work-life balance and invest in tools and resources that allow our employees to thrive, both professionally and personally. With our proven track record and dynamic growth, Viralstyle offers rewarding career opportunities for talented individuals who share our passion for innovation and excellence. Viralstyle operates within a rapidly growing e-commerce market, showing consistent month-over-month growth. We are a privately held company headquartered in Tampa, Florida, with a workforce of 11-50 employees.

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πŸ“ United States

🧭 Full-Time

πŸ’Έ 13 - 13 USD per hour

πŸ” Crowdfunding e-commerce

  • High school degree or equivalent.
  • Strong communication skills, both verbal and written.
  • Good customer service skills over the phone and in writing.
  • Basic computer skills, including Excel and MS Office Suite or Google Docs/Sheets.
  • Strong problem-solving abilities.
  • Ability to remain polite and address customer issues in a timely manner.

  • Go through emails that customers send and respond to their inquiries and issues with their orders.
  • Take daily phone calls from customers, answering questions about their orders and tracking their packages.
  • Escalate issues to the Supervisor if they cannot be resolved directly.
  • Act as the first level of response for the company, handling issues efficiently and professionally.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem-solving skills

Posted 2 months ago
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