Customer Success Manager

Posted 18 days agoViewed

💎 Seniority level: Manager

📍 Location: United Kingdom, Spain, France, Mexico, Netherlands

🔍 Industry: Digital & biometric identity authentication, fraud prevention

🪄 Skills: LeadershipProject ManagementData AnalysisPeople ManagementProduct ManagementCross-functional Team LeadershipOperations ManagementStrategyGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingCoaching

Requirements:

Thrive in a collaborative, team-driven environment.
Expertly navigate customer organizations.
Proactively identify and address improvement opportunities.
Deep understanding of the identity industry and Mitek's products.

Responsibilities:

Manage a portfolio of strategic, large-scale accounts.
Ensure customers realize the value of identity verification solutions.
Drive adoption and success within complex environments.
Deliver customized outcomes tailored to customer needs.
Collaborate with Sales, Professional Services, and Product teams.

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Customer Success Manager

Requirements:

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