Inside Sales Representative

Posted 2024-12-03

💎 Seniority level: Entry, 2+ years

📍 Location: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, Wyoming

💸 Salary: 56250.0 - 75000.0 USD per year

🔍 Industry: Group transportation

🏢 Company: CharterUP

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Business DevelopmentJavaJavascriptBusiness developmentGoCommunication SkillsJavaScriptCustomer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:

2+ years of sales experience in a fast-paced, high-volume environment, consistently meeting or exceeding sales goals.
Comfortable handling 50-75 calls per day through a combination of direct inbound and outbound follow up calls.
Demonstrates strong ability to confidently handle objections, create urgency, and guide customers through the sales funnel to close deals effectively.
Exceptional communication skills with a focus on active listening, concise messaging, and rapport-building.
Cultivate and nurture ongoing customer relationships beyond the initial transaction, ensuring satisfaction and promoting future business opportunities.
A proactive, self-driven mindset with the discipline to thrive in a remote-first work environment.
Exhibits advanced computer/tech skills, with the ability to navigate multiple systems (G-Suite, Slack, quote management system, phone line tools) and platforms simultaneously.
Excels at multitasking during calls by managing interactions, generating quotes, and tracking follow-ups in real-time, ensuring efficiency and accuracy within a fast-paced call center environment.
High School Diploma or equivalent; sales certifications or additional training are a plus.
Experience working with CRM tools, Sales Platforms, G-Suite, and other technologies is a plus.

Responsibilities:

Manage a high-volume of inbound and outbound follow-up sales calls to assist clients in finding and booking transportation solutions efficiently.
Leverage our proprietary marketplace technology to create tailored trip quotes, minimizing friction in the booking process.
Meet or exceed performance metrics, including revenue targets, conversion rates, call handle time, and follow-up activity.
Build urgency and rapport by effectively navigating call scripts while staying concise and customer-focused.
Apply assumptive sales techniques to overcome objections, create urgency, and close deals quickly.
Ensure accurate and efficient quoting to reduce customer frustrations and streamline the sales process.
Continuously improve call control, actively listen to customers, and adapt sales tactics to meet individual client needs.
Collaborate with team members and participate in post-mortem analyses to refine sales techniques and strategies.

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