Customer Success Manager

Posted 2024-11-18

💎 Seniority level: Manager

📍 Location: Oregon, United States; Missouri, United States

🔍 Industry: Life sciences and pharmaceutical industries

🪄 Skills: GoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Requirements:

Proven background in customer success or account management, ideally within the life sciences or pharma sector.
Strong communication, relationship-building, and problem-solving abilities.
Client-focused, proactive, and passionate about helping clients achieve success.

Responsibilities:

Act as the primary point of contact for our internal accounts, delivering exceptional client experience and support.
Build strong, trust-based relationships and proactively address client needs.
Monitor account health, identify growth opportunities, and drive client satisfaction.
Collaborate with internal teams to deliver tailored solutions and meet client goals.

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Customer Success Manager

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