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Jungle Scout

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🔥 Customer Success Manager - Agency
Posted 2024-11-20

📍 US

🧭 Full-Time

🔍 E-commerce

  • 5+ years of experience in customer success, account management, or a similar role at an Advertising Agency.
  • Expertise in areas like Amazon, advertising, e-commerce, or Walmart.
  • Strong focus on delivering value and positive experiences for clients.
  • Analytical thinking to assess client data and feedback.
  • Ability to build long-term client relationships.
  • Proactive problem-solving skills.
  • Excellent communication and collaboration skills.
  • Efficient time management for handling multiple client accounts.

  • Act as the primary point of contact for customer inquiries and resolve issues effectively.
  • Engage proactively with customers to ensure timely renewals and mitigate risks of non-renewal.
  • Analyze customer usage patterns to identify upsell opportunities.
  • Guide new customers through the onboarding process and conduct training sessions.
  • Track engagement metrics and prepare reports to measure success.

Data AnalysisMicrosoft Power BISalesforceAmplitude AnalyticsData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-20
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🔥 Explore your next adventure! Account Executive
Posted 2024-11-07

📍 United States

🧭 Full-Time

🔍 E-commerce

  • Experienced sales professional with the ability to develop client relationships.
  • Capability to understand client priorities and overcome objections.
  • Experience in negotiating contracts to meet client needs.

  • Responsible for driving revenue growth by identifying, growing, and managing existing and new client relationships.
  • Sell Jungle Scout solutions to Enterprise consumer brands.
  • Develop client relationships and understand client priorities.
  • Create business cases that yield desired customer outcomes/ROI.
  • Overcome client objections and negotiate contracts.

LeadershipBusiness DevelopmentPeople ManagementBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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🔥 Customer Success Manager
Posted 2024-11-07

📍 US

🔍 E-commerce

  • 5+ years of experience in customer success, account management, or a similar role, preferably in a SaaS environment.
  • Expertise in areas like Amazon, advertising, e-commerce, or Walmart.
  • Strong customer-centric approach with a focus on delivering value.
  • Analytical thinking in assessing client data and identifying trends.
  • Capability in cultivating long-term partnerships and problem-solving.
  • Excellent communication skills and the ability to work collaboratively with internal teams.

  • Act as the primary point of contact for customer inquiries and resolve issues efficiently.
  • Proactively engage with customers to ensure timely renewals and identify risks for non-renewal.
  • Analyze customer usage patterns to identify upsell opportunities and conduct regular check-ins.
  • Guide new customers through onboarding and conduct training to educate them about tools and features.
  • Track customer engagement metrics and collaborate with internal teams for product improvement.

Amazon FBAData AnalysisMicrosoft Power BIProduct ManagementSalesforceAmplitude AnalyticsData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-11-07
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🔥 Cloud Security Engineer
Posted 2024-11-07

📍 Canada, United States

🧭 Full-Time

🔍 E-commerce

  • Deep understanding of AWS services including Compute (EC2, Lambda, ECS), Databases (RDS, DynamoDB), and Security Services (Inspector, Config, Security Hub).
  • Experience in deploying security solutions ensuring systems are secure and vulnerabilities addressed.
  • Hands-on experience managing Reserved Instances and Savings Plans for cost efficiency.
  • Proficient in Infrastructure as Code (CDK, CloudFormation) and managing secure network configurations.
  • Collaborative, thriving in cross-functional teams within a dynamic environment.

  • Design, implement, and maintain multi-account AWS environments for developer productivity.
  • Support creation and management of security controls during SOC2 implementation using AWS tools.
  • Create and maintain IAM policies for least privilege compliance.
  • Identify and mitigate cost optimization opportunities in AWS environments.
  • Investigate cost anomalies and troubleshoot root causes.
  • Maintain secure AWS Native VPN and network configurations.
  • Promote best practices in application monitoring.
  • Lead incident management efforts and conduct post-incident reviews.

AWSCloud ComputingCybersecurityDynamoDBAmazon Web Services

Posted 2024-11-07
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