Engagement Manager

Posted 2024-11-16

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

💸 Salary: 95000 - 135000 USD per year

🔍 Industry: Digital health

🏢 Company: Claritas Rx

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Project ManagementAgileProject CoordinationJiraCommunication SkillsCollaborationAgile methodologiesDocumentationCoaching

Requirements:

Enjoy working with others and collaborating.
Self-starter with strong organizational and communication skills.
Passionate about platform solutions and customer success.
Excellent communication skills to engage with key stakeholders.
Prior experience working with technical teams to deliver products.
Familiarity with project management best practices and tools (e.g. Smartsheet, JIRA/Confluence).
Preferred: 5+ years of experience in a commercial capacity at a pharma/biotech manufacturer or health tech start-up.
Preferred: 5+ years in a customer engagement or program management role, with agile methodology experience.

Responsibilities:

Own the data onboarding project plan for 3-5 new Claritas Rx customers.
Serve as primary point-of-contact for data partners during implementation.
Develop and refine onboarding project plans with input from stakeholders.
Work with internal teams to develop timelines and organize updates.
Cascade updates and flag risks to stakeholders.
Track the progress of data onboarding activities.
Develop standards and best practices for new customer implementations.
Conduct internal lessons learned after implementation completion.

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Engagement Manager

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