Partner Engagement Manager, Manufacturing

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Requirements:

• Bachelor’s Degree or equivalent required.
• 8+ years serving as a lead/leader in supply chain or manufacturing.
• Experience with manufacturing and machining is a strong plus.
• Proven ability to analyze data and implement strategic improvements.
• Proven track record of identifying knowledge gaps and delivering training and mentorship.
• Top-class analytical skills and the ability to convert insights to action.
• Strong communication and presentation skills.
• Experience in developing and delivering training programs.
• Fluency with presentation, document, project management, and other essential business applications.

Responsibilities:

• Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards.
• Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes.
• Create and implement partner certification programs to establish quality benchmarks and standards.
• Manage the Partner Outsourcing Group program, including eligibility identification and promotion/demotion based on individual Partner Performance.
• Develop tailored training and coaching programs to elevate partner capabilities and performance.
• Manage operational escalations and provide timely resolutions to ensure partner satisfaction.
• Lead initiatives to reduce partner churn and maintain a robust network.
• Conduct on-site assessments to establish best practices and promote 'Xometry Certified' partners.
• Maintain comprehensive training records and standardize partner training materials.
• Collaborate with marketing teams to drive partner acquisition strategies and campaigns.