Customer Service Representative

Posted about 2 months agoViewed

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💎 Seniority level: Entry

🔍 Industry: Customer Service

🏢 Company: Computer Generated Solutions👥 5001-10000 Enterprise Resource Planning (ERP)SaaS Software

🗣️ Languages: English

🪄 Skills: Multitasking

Requirements:

You have a High School diploma or GED.
Excellent typing skills (Min. 40 WPM).
Ability to juggle multiple tasks at the same time.
Good listening skills and professional phone etiquette.
Ability to read and follow instructions for specific customer resolution tasks.
Basic knowledge working with computers in a work environment.

Responsibilities:

Answer incoming customer inquiries.
Document a customer’s conversation during a call (Dictation).
Engage with clients in a friendly and professional manner while actively listening to their concerns.
Offer support and information to customers in accordance with the company's policies and call guidelines.
Perform other duties as requested.

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Customer Service Representative

Requirements:

Responsibilities:

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