Customer Service Representative

Posted 3 months agoViewed

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💎 Seniority level: Entry

🔍 Industry: Customer Service

🏢 Company: Computer Generated Solutions👥 5001-10000 Enterprise Resource Planning (ERP)SaaS Software

🗣️ Languages: English

🪄 Skills: Multitasking

Requirements:

You have a High School diploma or GED.
Excellent typing skills (Min. 40 WPM).
You know how to juggle multiple tasks at the same time.
You have good listening skills and professional phone etiquette.
Ability to read and follow instructions for specific customer resolution tasks.
Basic knowledge working with computers in a work environment.

Responsibilities:

Answer incoming customer inquiries.
Document a customer’s conversation during a call (Dictation).
Engage with clients in a friendly and professional manner while actively listening to their concerns.
Offer support and information to customers in accordance with the company's policies and call guidelines.
Other duties as requested.

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