Implementation Consultant

Posted 2024-10-23

📍 Location: United States

🔍 Industry: Healthcare technology

🏢 Company: Gozio

🗣️ Languages: English

🪄 Skills: Data AnalysisMac OS XData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft OfficeAttention to detail

Requirements:

Apply critical thinking and product knowledge to involve customers in determining needs.
Identify critical points of interest and patient routing for wayfinding configuration.
Strong customer communication skills to explain platform functionality and address inquiries.
Pay strong attention to detail when documenting and configuring indoor locations.
Research and collect data from various sources for Gozio’s content management system.
Proficient in Apple devices (Mac, iPad) and Microsoft Office, especially Excel.

Responsibilities:

Learn customer operations to configure and optimize Gozio's mobile and web products.
Travel to customer sites to capture key wayfinding points of interest.
Analyze and resolve data discrepancies related to wayfinding.
Identify challenging wayfinding scenarios and assist in resolving them.
Communicate effectively to bridge gaps between internal and customer teams.

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