Gozio

Gozio Health offers an end-to-end, customizable digital health platform exclusively for healthcare systems. Gozio’s extensible mobile platform enables seamless consumer interactions and provides an anytime, anywhere connection to patients that improves their overall experience and access to care. Popular patient engagement features include patented indoor wayfinding with turn-by-turn navigation, virtual visits, physician directories, appointment scheduling, access to electronic health records, Urgent Care and Emergency Department wait-times, and extensive analytics capabilities. For more information, watch the video or visit www.goziohealth.com or find Gozio Health on Twitter and LinkedIn.

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📍 United States

🧭 Full-Time

🔍 Healthcare technology

  • Apply critical thinking and product knowledge to involve customers in determining needs.
  • Identify critical points of interest and patient routing for wayfinding configuration.
  • Strong customer communication skills to explain platform functionality and address inquiries.
  • Pay strong attention to detail when documenting and configuring indoor locations.
  • Research and collect data from various sources for Gozio’s content management system.
  • Proficient in Apple devices (Mac, iPad) and Microsoft Office, especially Excel.

  • Learn customer operations to configure and optimize Gozio's mobile and web products.
  • Travel to customer sites to capture key wayfinding points of interest.
  • Analyze and resolve data discrepancies related to wayfinding.
  • Identify challenging wayfinding scenarios and assist in resolving them.
  • Communicate effectively to bridge gaps between internal and customer teams.

Data AnalysisMac OS XData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft OfficeAttention to detail

Posted 2024-10-23
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