SaaS Implementation Consultant

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Requirements:

• Bachelor’s degree related field and a minimum of 5 years of relevant work experience in translational science, bioinformatics, biomedical research, data science, or data engineering; or 3 years and a Master’s degree; or a PhD without experience.
• 0 to 3 years experience working in a customer-facing role (e.g., internal and/or external).
• 1 to 3 years experience leading technical projects.
• Excellent problem-solving and analytical skills.
• Strong written and verbal communication skills.
• Ability to articulate ideas and write clear and concise reports.

Responsibilities:

• Manage the implementation of various products for customers by working closely with customers to understand and document requirements and executing those requirements into fully integrated and configured solutions.
• Train customers on best practices related to our products.
• Build integrations between different systems, including automated data acquisition workflows.
• Provide technical solutions to address specific customer challenges.
• Participate in research and development activities as appropriate.
• Contribute to the advancement of QuartzBio’s products as a domain subject matter expert.
• Develop documentation and data specifications.
• Perform work on problems of moderate scope requiring modification of source code.
• Manage projects and initiatives with moderate complexity.
• Contribute to strategic planning and decision-making.
• Mentor junior team members and provide guidance.
• Continuously improve skills and stay up-to-date with emerging best practices.
• Perform other duties as assigned.