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Virtual Assistant

Posted 4 months agoViewed

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💎 Seniority level: Previous experience in customer support is required

📍 Location: Philippines

🔍 Industry: Insurance, property management or financial industry

🏢 Company: Global Strategic Business Process Solutions Inc.

🗣️ Languages: English

⏳ Experience: Previous experience in customer support is required

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelAttention to detailWritten communicationMultitaskingVerbal communicationCustomer support

Requirements:
  • Should be comfortable using technology and eager to learn new tools.
  • Strong written and verbal communication skills.
  • Attention to detail and commitment to accuracy.
  • Able to handle multiple tasks in a fast-paced environment.
  • Previous experience in customer support is required.
  • Experience in the insurance, property management or financial industry is required.
Responsibilities:
  • As a Virtual Assistant, you'll be the frontline of our operations.
  • You'll handle incoming calls, emails, and chats, providing exceptional service and support.
  • Your role will include triaging customer inquiries, documenting interactions in our CRM, and ensuring data accuracy across systems.
  • Your ability to multitask and communicate effectively will be key in helping us maintain high standards and deliver outstanding service.
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