Customer Success Salaries

Discover salary ranges for remote customer success positions. Compare compensation data and make informed career decisions.

Customer Success
Middle

Median high-range salary for Middle Customer Success jobs:

$134,580

This analysis is based on salary ranges collected from 2 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $90,600 - $134,580

  • 25% of job descriptions advertised a maximum salary above $150,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Frontend Development, Strategy and Next.js. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

  1. Frontend Development

    50% jobs mention Frontend Development as a required skill. The Median Salary Range for these jobs is $115,000 - $150,000

  2. Strategy

    50% jobs mention Strategy as a required skill. The Median Salary Range for these jobs is $115,000 - $150,000

  3. Next.js

    50% jobs mention Next.js as a required skill. The Median Salary Range for these jobs is $115,000 - $150,000

  4. React

    50% jobs mention React as a required skill. The Median Salary Range for these jobs is $115,000 - $150,000

  5. Collaboration

    50% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $115,000 - $150,000

  6. CI/CD

    50% jobs mention CI/CD as a required skill. The Median Salary Range for these jobs is $115,000 - $150,000

  7. SQL

    50% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $66,200 - $119,160

  8. Data Analysis

    50% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $66,200 - $119,160

  9. Tableau

    50% jobs mention Tableau as a required skill. The Median Salary Range for these jobs is $66,200 - $119,160

  10. Data visualization

    50% jobs mention Data visualization as a required skill. The Median Salary Range for these jobs is $66,200 - $119,160

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

  1. Software as a Service (SaaS)

    50% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $115,000 - $150,000

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

  • Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
  • Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
  • Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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πŸ“ United States

πŸ’Έ 66200.0 - 119160.0 USD per year

🏒 Company: Eventbrite, Inc.

  • Minimum 3 years experience with SQL.
  • Experience with Excel and Tableau (or equivalent software).
  • Familiarity with integrity operations and customer success metrics.
  • Proven analytical and quantitative skills.
  • Ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses.

  • Translate both strategic and tactical questions into analytics requirements.
  • Collect and analyze data using SQL and organize findings to drive action.
  • Deliver recurring analysis and insights across the Customer Organization.
  • Develop scalable reporting and dashboards to monitor leading and lagging indicators.
  • Identify opportunities to improve process, efficiency, profitability, and productivity.
  • Assist in setting targets for new initiatives and tracking ongoing progress.

SQLData AnalysisTableauData visualization

Posted 9 days ago
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🧭 Full-Time

πŸ’Έ 20.5 USD per hour

πŸ” Technology, Cloud Services

  • Fully bilingual in French and English.
  • 3+ years of account management experience in a service adoption environment.
  • Strong written and verbal communication skills with situational awareness.
  • Excellent knowledge of Excel, PowerPoint, and Word.
  • Proven track record of meeting customer satisfaction goals.

  • Manage a portfolio of customers and identify usage drops to connect with them about their services.
  • Maintain and grow monthly recurring revenue while developing strong customer relationships.
  • Create a smooth onboarding experience and drive solution adoption through education.
  • Ensure satisfaction by addressing technical demands and collaborating with other departments.
  • Conduct client and internal meetings for account reviews and planning.

PowerPoint

Posted about 2 months ago
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πŸ“ Eastern US

🧭 Full-Time

πŸ’Έ $115,000 - $150,000 per year

πŸ” SaaS

🏒 Company: VercelπŸ‘₯ 251-500πŸ’° $150,000,000 Series D about 3 years agoInternetDeveloper PlatformAppsSoftware

  • 3+ years of professional experience in B2B / SaaS.
  • Experience owning end-to-end post-sales experience and success for Developer Tools, Infrastructure, and/or Open Source products.
  • Experience managing Enterprise accounts and maintaining relationships with developers to C-suite level.
  • Strong collaboration mindset & capabilities; Comfortable with asynchronous remote work.
  • Knowledge of CI/CD, deployment pipeline, and the SDLC process.
  • Comfortable managing accounts with varying requirements.
  • Demonstrable self-starter, curious, and solution focused.
  • Strong initiative, positive attitude, and both the ability and willingness to learn technical concepts.

  • Manage a portfolio of Enterprise customers.
  • Be a trusted product advisor by aligning Vercel solutions with the customer's business strategy.
  • Drive incremental value by leading the customer through training and adoption of Vercel's best practices.
  • Continuously deliver Positive Business Outcomes by guiding the customer through their journey while driving adoption across the Vercel Maturity Model.
  • Enable customers on how best to use Vercel's solutions to Develop, Preview, and Ship their web properties.
  • Leverage account tiering to prioritize your account portfolio while ensuring retention and growth for your book of business.
  • Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty.
  • Facilitate Executive Business Reviews with economic decision makers and Vercel executive sponsors.
  • Build and maintain account plans, including organization mapping and opportunity whitespace.
  • Act as the Voice of the Customer to align our resources and efforts to improve the customer experience.
  • Partner with the Sales team to help identify and raise expansion opportunities.

Frontend DevelopmentStrategyNext.jsReactCollaborationCI/CDSaaS

Posted 3 months ago
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