Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Customer Support Representative

Posted about 14 hours agoViewed

View full description

💎 Seniority level: Entry

🏢 Company: American Bar Foundation👥 10-50

Requirements:
  • Ability to maintain confidentiality regarding financial information.
  • Must demonstrate integrity and honesty.
  • Organized and able to prioritize tasks efficiently.
  • Self-motivated, proposes solutions to problems.
  • Flexible and adaptable to create positive change.
  • Requires a laptop, tablet or smartphone, and a secure internet connection.
  • Typing speed of at least 25 words per minute.
Responsibilities:
  • Compile, sort, and verify customer issues and data accuracy before entry.
  • Assist the HR Manager with various tasks.
  • Maintain logs of activities and completed work.
  • Perform typing and data entry of confidential client and financial data.
  • Receive calls, texts, and emails, and manage appointments and flight reservations.
Apply

Related Jobs

Apply
🔥 Customer Support Representative (Employee Health Insurance)
Posted 1 day ago

📍 United States

🧭 Full-Time

💸 15.0 USD per hour

🔍 Health Insurance

🏢 Company: SimplyInsured👥 11-50💰 $5,900,000 Series A over 9 years agoInsuranceHealth Care

  • 1-2 years of experience in customer service or sales role.
  • Highly productive with good multitasking skills.
  • Passion for helping people, especially regarding their health.
  • Able to work in a high-volume contact center environment.
  • Familiarity with support ticketing and/or support CRM software tools.
  • Fantastic oral and written communication skills.
  • Strong desire to help businesses maximize their healthcare.
  • Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their company’s health insurance options.
  • Work with existing customers to answer and resolve basic administrative and billing questions.
  • Ensure that customer inquiries are responded to quickly and thoroughly.
  • Communicate with customers via phone, chat, and email, and document interactions using support ticketing software.
  • Propose process and product solutions to improve customer experience.

Customer service

Posted 1 day ago
Apply
Apply
🔥 Slovenian Customer Support Representative
Posted 3 days ago

📍 Slovenia

🏢 Company: speakit

  • Native proficiency in Slovenian.
  • Advanced (B2) level in English (oral and written).
  • Excellent communication and presentation skills.
  • Strong problem-solving abilities and experience managing customer expectations.
  • Experience in de-escalating scenarios and ensuring positive outcomes.
  • Team-oriented with a proactive attitude.
  • Build and maintain strong customer relationships through outbound and inbound communication (voice, email, social media, and video calls).
  • Assist customers with troubleshooting, ordering, and product usage queries.
  • Provide accurate and timely after-call notes in English using CRM systems.
  • Actively promote company products and services through upselling and cross-selling to drive customer satisfaction and retention.
  • Address and resolve customer concerns with speed and professionalism.
  • Leverage data insights to proactively engage customers, improving outcomes and success rates.
  • Collaborate with internal teams to advocate for the customer and enhance service quality.

Communication SkillsProblem SolvingCustomer serviceFluency in EnglishWritingRelationship managementTechnical supportCRM

Posted 3 days ago
Apply
Apply
🔥 Customer Support Representative
Posted 5 days ago

📍 Delaware, Florida, New Jersey, New York, Pennsylvania, Virginia, Kansas, Kentucky, Tennessee, Colorado, Idaho, Utah, California, Nevada, Washington

🧭 Full-Time

💸 42000.0 - 52000.0 USD per year

🔍 Financial technology

  • Willing to work shifts scheduled within 8am-10pm ET.
  • Available to work at least one weekend day.
  • Experience in providing customer support via phone, email, and chat.
  • Demonstrate previous experience in Tech or Financial Services.
  • Ability to investigate complex problems and resolve them.
  • Friendly, organized, and capable of working in a fast-paced environment.
  • Comfortable with ambiguity and able to work independently.
  • Providing the best customer support by communicating effectively with customers via calls and in-app chat.
  • Developing a deep understanding of community needs to inform product development.
  • Proactively identifying patterns in customer feedback for process improvement.
  • Collaborating with the financial crime team to investigate trends.
  • Handling complex payment-related queries and ensuring resolution.
  • Mentoring new team members and maintaining a customer-focused company culture.

Data AnalysisCustomer serviceTroubleshootingTechnical supportFinancial analysis

Posted 5 days ago
Apply
Apply
🔥 Remote Customer Support Representative - Turkish - Music Streaming (4477)
Posted 7 days ago

🧭 Full-Time

🔍 Music Streaming

  • Professional/business level proficiency in Turkish and English.
  • Previous experience providing customer support through inbound web messages.
  • Ability to handle multiple customers simultaneously (3-5).
  • Strong problem-solving skills and a desire to create a unique experience for each customer.
  • Be the first point of contact for customers of the music streaming platform.
  • Help customers navigate the platform and troubleshoot technical issues.
  • Ensure customers have the best listening experience.
  • Respond to customer inquiries via inbound messages in Turkish and English.
Posted 7 days ago
Apply
Apply
🔥 Customer Support Representative
Posted 8 days ago

📍 Delaware, Florida, New Jersey, New York, Pennsylvania, Virginia, Kansas, Kentucky, Tennessee, Colorado, Idaho, Utah, California, Nevada, Washington

🧭 Full-Time

💸 42000.0 - 52000.0 USD per year

🔍 Financial Technology

  • Willing to work shifts scheduled within 8am-10pm ET.
  • Willing to work at least one weekend day.
  • Experience providing customer support via phone, email, and chat.
  • Ability to explain complex topics clearly and have excellent written English.
  • Experience in Tech or Financial Services.
  • Enjoy investigating complex problems and finding solutions.
  • Friendly, focused, super-organized, and able to work independently.
  • Providing the best customer support by talking directly with customers through various mediums.
  • Developing a deep understanding of community needs for digital banking.
  • Proactively spotting patterns in customer feedback to improve processes.
  • Working closely with the financial crime team to spot and investigate trends.
  • Handling complex payment-related queries and ensuring resolution.
  • Supporting team members and mentoring new joiners.

TroubleshootingCustomer support

Posted 8 days ago
Apply
Apply
🔥 Remote Customer Support Representative
Posted 11 days ago

📍 Philippines

🧭 Full-Time

💸 4.5 - 6.5 USD per hour

🔍 Lawn care and related services

🏢 Company: LawnStarter👥 101-250💰 $10,500,000 about 5 years agoInternetMarketplaceOutdoorsLandscaping

  • Must be able to work weekends if needed.
  • High school graduate required, some college preferred.
  • EXCELLENT written and verbal English skills, conversationally fluent.
  • Experience of at least 1 year in a customer contact center environment, supporting United States customers.
  • Knowledge of ZenDesk a plus, prior experience using CRM and VoIP software is also a plus.
  • Computer with 8GB RAM, Corei5 Processor, and noise-canceling headset required; cannot use chrome books, tablets, iPads, or cell phones.
  • Consistent power source and reliable internet connection required, with preferred ISPs.
  • Willing to work US hours and weekends, and amenable to working in rotating shifts.
  • Rotation between inbound and call back queue calls, chat, email support.
  • Taking over 300 contacts a week supporting both customers and providers on operations-related issues.
  • Explaining services and policies, creating a great service experience, and providing support for app navigation, payment details, scheduling, and issue resolution.
  • Adherence to defined hours of operation and handling an average call time of around 10 minutes.

Customer serviceCRM

Posted 11 days ago
Apply
Apply
🔥 Customer Support Representative
Posted 12 days ago

📍 Colorado, Utah

🧭 Full-Time

💸 15.0 - 20.0 USD per hour

🔍 Healthcare

🏢 Company: Sidecar Health👥 101-250💰 $165,000,000 Series D 7 months ago🫂 Last layoff over 2 years agoHealth InsuranceInsurTechInsuranceHealth CareFinTech

  • Strong interpersonal communication skills and empathy to build trust with members
  • Tenacity and adaptability to excel in a fast-paced startup environment
  • Excellent written and verbal communication skills and a comfort answering questions on the fly
  • Sharp attention to detail and creative problem-solving skills to guide members through their plans
  • Availability to work full-time, 8-hour shifts, extending into our evening business hours
  • A reliable, high-speed internet connection for seamless remote work
  • High school diploma or equivalent
  • Bilingual in Spanish and English (preferred)
  • Experience in healthcare or insurance (preferred)
  • Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services
  • Provide excellent customer service in a timely and positive manner
  • Build rapport and maintain positive relationships with existing members to understand their needs and ensure a memorable member experience
  • Handle issues and complaints where appropriate
  • Maintain policies and standard operation procedures

Customer serviceAttention to detailWritten communicationProblem-solving skillsEmpathyVerbal communication

Posted 12 days ago
Apply
Apply
🔥 Customer Support Representative
Posted 13 days ago

📍 Colorado, Utah

🧭 Full-Time

💸 15.0 - 20.0 USD per hour

🔍 Healthcare insurance

  • Strong interpersonal communication skills and empathy to build trust with members.
  • Tenacity and adaptability to excel in a fast-paced startup environment.
  • Excellent written and verbal communication skills and a comfort answering questions on the fly.
  • Sharp attention to detail and creative problem-solving skills to guide members through their plans.
  • Availability to work full-time, 8-hour shifts, extending into our evening business hours.
  • A reliable, high-speed internet connection for seamless remote work.
  • High school diploma or equivalent.
  • Bilingual in Spanish and English (preferred).
  • Experience in healthcare or insurance (preferred).
  • Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services.
  • Provide excellent customer service in a timely and positive manner.
  • Build rapport and maintain positive relationships with existing members to understand their needs and ensure a memorable member experience.
  • Handle issues and complaints where appropriate.
  • Maintain policies and standard operation procedures.

Communication SkillsCustomer serviceAttention to detailProblem-solving skillsEmpathy

Posted 13 days ago
Apply
Apply
🔥 Remote Customer Support Representative - German - Music Streaming (4497)
Posted 22 days ago

🔍 Music Streaming

  • Passion for music.
  • Excellent communication skills.
  • Strong problem-solving abilities.
  • Ability to complete language assessments in German and English.
  • Act as the first point of contact for customers of a leading music streaming service.
  • Assist customers in navigating the platform and troubleshooting technical issues.
  • Ensure customers have the best possible listening experience.
  • Respond to inquiries through inbound messages in both German and English.
Posted 22 days ago
Apply
Apply
🔥 Remote Customer Support Representative - Thai - Music Streaming (4487)
Posted 22 days ago

🔍 Music Streaming

  • Must have a passion for music.
  • Excellent communication skills in both Thai and English are required.
  • Demonstrated problem-solving ability is essential.
  • Candidates will need to complete language assessments to confirm proficiency.
  • Act as the first point of contact for customers of a music streaming service.
  • Help customers navigate the platform effectively.
  • Troubleshoot technical issues encountered by users.
  • Ensure customers have the best possible experience while using the service.
Posted 22 days ago
Apply

Related Articles

Remote Job Certifications and Courses to Boost Your Career

Posted 5 months ago

Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?

How to Balance Work and Life While Working Remotely

Posted 5 months ago

Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.

Weekly Digest: Remote Jobs News and Trends (August 11 - August 18, 2024)

Posted 5 months ago

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

How to Onboard Remote Employees Successfully

Posted 6 months ago

Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.

Remote Work Statistics and Insights for 2024

Posted 6 months ago

The article explores the current statistics for remote work in 2024, covering the percentage of the global workforce working remotely, growth trends, popular industries and job roles, geographic distribution of remote workers, demographic trends, work models comparison, job satisfaction, and productivity insights.