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Strategic Account Manager

Posted about 1 month agoViewed

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💎 Seniority level: Manager, A minimum of 5 years of sales and/or account management experience

📍 Location: United States

🔍 Industry: Legal, Risk, Compliance, and HR

🏢 Company: Mitratech👥 100-1000💰 Private almost 8 years agoHuman ResourcesBillingRisk ManagementB2BCyber SecurityEnterprise SoftwareData GovernanceLegalSoftware

🗣️ Languages: English

⏳ Experience: A minimum of 5 years of sales and/or account management experience

🪄 Skills: Microsoft OfficeAccount ManagementClient relationship managementRelationship managementSales experienceCustomer SuccessPowerPoint

Requirements:
  • Bachelor's Degree or equivalent experience.
  • Minimum of 5 years in sales and/or account management.
  • Customer-driven personality with relationship-building skills.
  • Ability to manage multiple priorities with strong organizational skills.
  • Capable of working independently and in a team.
  • Highly effective communication skills including professional written and verbal skills.
  • Interest in staying informed about industry trends.
  • Proficiency in MS Office applications, especially PowerPoint.
  • Willingness to travel up to 25%.
Responsibilities:
  • Manage key client relationships with a focus on building strong relationships and retaining revenue.
  • Build strategic account plans aimed at mutual success and customer value.
  • Develop a strong sales pipeline and meet revenue retention targets.
  • Assist leadership with retention and new revenue forecasting.
  • Develop expert-level knowledge of Mitratech’s software applications.
  • Conduct strategic presentations and lead product demonstrations.
  • Handle customer calls and inquiries promptly and courteously.
  • Collaborate with client-facing departments to ensure a successful client experience.
  • Stay updated on industry knowledge and competitor posture.
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