Senior Strategic Account Manager - Remote - Remote - Remote

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Requirements:

• Bachelor's degree (B. A.) from a four-year college or university or equivalent experience.
• Minimum three years of experience working in a customer support and/or sales capacity role.
• Experience working for or in Pharma is essential.
• Experience working with Pharmaceutical Brand Teams.
• Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.
• Technical skills a must.

Responsibilities:

• Forms strategic partnership with clients by developing a working knowledge of their business goals and technical challenges.
• Presents new ideas and innovations to clients to upsell and enhance their products and services.
• Develops client relationships through regular meetings to review service quality.
• Works with Client Services to solve complex support issues and ensures high client satisfaction.
• Manages the delivery of services and participates in client quarterly reviews.