Apply📍 Canada, Kenya, Malaysia, United States, Netherlands
🧭 Full-Time
🔍 Supply Chain Sustainability
- 8+ years of experience in UX research with a proven track record in digital products, preferably in a B2B software environment.
- Bachelor’s or Master’s in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or related field, or 9+ years of industry experience in software product design for enterprise B2B businesses.
- Strong portfolio demonstrating expertise in user research methodologies and practices.
- Experience with research tools such as Dovetail, UXtweak, and Pendo.
- Excellent leadership, communication, and collaboration skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Experience in mentoring and guiding research teams.
- Deep understanding of accessibility, usability, and inclusive design practices.
- Define research objectives and develop comprehensive research plans.
- Employ various UX research methodologies, including in-depth interviews, usability testing, field studies, and surveys.
- Analyze and synthesize findings into actionable insights.
- Create and present compelling research deliverables.
- Mentor non-researchers to enhance their research skills.
- Collaborate with product managers, designers, and engineers.
- Establish strong cross-functional relationships and advocate for user-centered design across the company.
LeadershipProduct DevelopmentStrategyProduct designAnalytical SkillsCollaborationMentoring
Posted 2024-11-14
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