Apply

Outside Property Claim Representative

Posted 2024-10-26

View full description

💎 Seniority level: Middle, One year of previous outside property claim handling experience or completion of Travelers Outside Claim Representative training program required.

📍 Location: WA - Seattle; WA - Lynnwood; WA - Snohomish; WA - Everett; WA - Mount Vernon

💸 Salary: 65300 - 107600 USD per year

🔍 Industry: Property casualty insurance

🏢 Company: External

🗣️ Languages: English

⏳ Experience: One year of previous outside property claim handling experience or completion of Travelers Outside Claim Representative training program required.

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationOrganizational skills

Requirements:
  • High School Diploma or GED required.
  • A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
  • Valid driver's license required.
  • Bachelor's Degree preferred, along with knowledge of Xactimate and interpersonal skills.
Responsibilities:
  • Handles first party property claims of moderate severity and complexity as assigned.
  • Completes field inspections, investigations, and evaluations to determine coverage, damages, and liability.
  • Negotiates with constituents regarding settlements and manages claim life cycles while maintaining compliance with internal and state regulations.
  • Participates in the Catastrophe Response Program as needed.
Apply

Related Jobs

Apply

📍 United States of America

🧭 Full-Time

💸 48700 - 80400 USD per year

🔍 Property casualty insurance

🏢 Company: external

  • High School Diploma or GED and one year of customer service experience required, or Bachelor’s Degree preferred.
  • Valid driver's license is required.
  • Demonstrated customer-centric attitude, strong communication skills, attention to detail, analytical thinking, and decision making.

  • Completes required training and performs core assignments including handling 1st party property claims of moderate severity.
  • Investigates and evaluates claims to determine coverage and damages.
  • Establishes claim reserves and determines settlement amounts.
  • Negotiates settlements and writes complex correspondence like denial letters.
  • Maintains accurate claim files and ensures timely resolution.
  • Provides excellent customer service and manages file inventory.

Communication SkillsCustomer serviceNegotiationAttention to detailWritten communicationCompliance

Posted 2024-11-19
Apply
Apply

📍 United States of America

🧭 Full-Time

💸 48700 - 80400 USD per year

🔍 Property casualty insurance

🏢 Company: external

  • High School Diploma or GED and one year of customer service experience OR Bachelor’s Degree required.
  • Valid driver's license.
  • Bachelor's Degree preferred or minimum of two years customer service experience preferred.
  • Demonstrated ownership attitude and customer-centric response.
  • Basic verbal and written communication skills.
  • Attention to detail, analytical thinking, and decision-making skills.

  • Completes required training which includes overall instruction and preparation for advancing to the next level.
  • Handles 1st party property claims of moderate severity and complexity.
  • Establishes accurate scope of damages and uses estimates for claims.
  • Investigates coverage, damages, and liability for claims.
  • Negotiates settlements and communicates outcomes effectively.
  • Maintains claim files and ensures compliance with regulations.

Communication SkillsCollaborationCustomer serviceNegotiationAttention to detailWritten communicationCompliance

Posted 2024-11-14
Apply
Apply

📍 United States of America

🧭 Full-Time

💸 48700 - 80400 USD per year

🔍 Property Casualty Insurance

🏢 Company: external

  • High School Diploma or GED and one year of customer service experience required.
  • Bachelor's Degree preferred.
  • Valid driver's license required.
  • Ability to obtain and maintain necessary insurance licenses within three months of starting the job.
  • Demonstrated customer-centric attitude and ownership of tasks.
  • Intermediate verbal and written communication skills.
  • Basic analytical thinking and attention to detail.

  • Completes required training for skill development.
  • Handles 1st party property claims of moderate severity.
  • Investigates and evaluates facts to determine coverage and damages.
  • Establishes accurate claim and expense reserves.
  • Negotiates and conveys claim settlements.
  • Writes denial letters and keeps diaries of claim activities.
  • Manages file inventory for timely case resolutions.
  • Ensures compliance with state regulations.
  • Provides excellent customer service.
  • Identifies claims for Special Investigations or Major Case Unit.
  • Performs administrative functions as required.

Communication SkillsCollaborationCustomer serviceNegotiationAttention to detailWritten communicationCompliance

Posted 2024-11-12
Apply
Apply

📍 Fayetteville, Sanford, NC

💸 65300 - 107600 USD per year

🔍 Property casualty insurance

🏢 Company: external

  • High School Diploma or GED required.
  • A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
  • Valid driver's license required.
  • Bachelor's Degree preferred.
  • General knowledge of estimating system Xactimate preferred.

  • Handles 1st party property claims of moderate severity and complexity as assigned.
  • Completes field inspections of losses including accurate scope of damages, photographs, written estimates.
  • Investigates and evaluates all relevant facts to determine coverage, damages, and liability.
  • Establishes timely and accurate claim and expense reserves.
  • Determines appropriate settlement amounts and negotiates with multiple constituents.
  • Ensures compliance with quality standards and maintains accurate claim file documentation.

Communication SkillsCollaborationCustomer serviceMentoringNegotiationTime ManagementComplianceCoaching

Posted 2024-11-12
Apply
Apply

📍 United States of America

🧭 Full-Time

💸 65300 - 107600 USD per year

🔍 Property casualty insurance

🏢 Company: external

  • High School Diploma or GED required.
  • Minimum one year of previous outside property claim handling experience or completion of Travelers training program.
  • Bachelor's Degree preferred.
  • General knowledge of estimating system Xactimate preferred.
  • Valid driver's license required.

  • Handles 1st party property claims of moderate severity and complexity.
  • Conducts field inspections of losses, including damage assessment and documentation.
  • Investigates and evaluates claims, determining coverage, damages, and liability.
  • Establishes claim reserves and negotiates settlement amounts.
  • Maintains compliance with internal and external standards.
  • Provides excellent customer service and manages claim inventory effectively.

Communication SkillsCollaborationCustomer serviceMentoringNegotiationTime ManagementComplianceCoaching

Posted 2024-11-12
Apply
Apply

📍 United States of America

🧭 Full-Time

💸 48700 - 80400 USD per year

🔍 Property and Casualty Insurance

🏢 Company: External

  • Bachelor’s Degree preferred or a minimum of two years of work or customer service related experience preferred.
  • Valid driver's license required.
  • Demonstrated ownership attitude and customer centric response.
  • Intermediate verbal and written communication skills.
  • Basic attention to detail, ability to work in a fast paced environment, and analytical thinking.

  • Completes required training for advancement to Claim Professional.
  • Handles 1st party property claims of moderate severity.
  • Investigates and evaluates facts to determine coverage and damages.
  • Negotiates settlements and writes denial letters and complex correspondence.
  • Maintains claim files and manages inventory for timely resolution.
  • Provides excellent customer service and recognizes when to refer claims to special units.

Communication SkillsAnalytical SkillsCollaborationCustomer serviceAttention to detail

Posted 2024-10-29
Apply
Apply

📍 Los Angeles and Orange County, CA

🧭 Full-Time

💸 79400 - 130900 USD per year

🔍 Property Casualty Insurance

🏢 Company: External

  • High School Diploma or GED required.
  • A minimum of three years of Personal Insurance or Business Insurance Property claim handling experience required.
  • Valid driver's license required.
  • Bachelor's Degree preferred.
  • General knowledge of estimating system Xactimate preferred.
  • Advanced interpersonal and customer service skills.
  • Advanced organizational and time management skills.
  • Advanced judgment, analytical and decision-making skills.
  • Advanced negotiation skills.
  • Advanced written, verbal and interpersonal communication skills.
  • Advanced investigative skills.
  • Ability to analyze and determine coverage.
  • Valid passport preferred.

  • Handles 1st party property claims of high severity and complexity as assigned.
  • Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
  • Investigates and evaluates all relevant facts to determine coverage, damages, and liability.
  • Establishes timely and accurate claim and expense reserves.
  • Negotiates with multiple constituents and conveys claim settlements within authority limits.
  • Writes denial letters and other complex correspondence.
  • Provides excellent customer service to insureds, agents, and other business partners.
  • Participates in the Catastrophe Response Program, which involves deployment away for a minimum of 16 days.
  • Mentors and coaches less experienced claim professionals.

LeadershipCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-29
Apply
Apply

📍 Chantilly, VA, United States

🧭 Full-Time

💸 65300 - 107600 USD per year

🔍 Property Casualty Insurance

🏢 Company: External

  • High School Diploma or GED required.
  • Minimum one year of previous outside property claim handling experience or completion of Travelers training program.
  • Valid driver's license required.
  • Bachelor's degree preferred.
  • General knowledge of estimating system Xactimate preferred.
  • Interpersonal, organizational, negotiation, and analytical skills required.

  • Handles 1st party property claims of moderate severity and complexity as assigned.
  • Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
  • Investigates and evaluates all relevant facts to determine coverage, damages and liability.
  • Establishes timely and accurate claim and expense reserves.
  • Determines appropriate settlement amount and negotiates with constituents.
  • Maintains quality standards and ensures timely resolution of claims.

Communication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-10-26
Apply
Apply

📍 Chantilly, VA; Springfield, VA

🧭 Full-Time

💸 46900 - 77400 USD per year

🔍 Property Casualty Insurance

🏢 Company: External

  • Bachelor’s Degree preferred or at least two years of customer service experience.
  • High School Diploma or GED and one year of customer service experience required.
  • Valid driver's license is mandatory.
  • Demonstrated ownership attitude and customer centric response preferred.
  • Intermediate verbal and written communication skills.

  • Handles 1st party property claims of moderate severity and complexity.
  • Establishes accurate scope of damages and prepares estimates.
  • Investigates and evaluates facts to determine coverage and liability.
  • Negotiates settlements and handles claim correspondence.
  • Maintains quality standards and complies with regulations.
  • Provides customer service and manages inventory of claims.

Communication SkillsAnalytical SkillsCollaborationCustomer serviceAttention to detail

Posted 2024-10-25
Apply
Apply

📍 United States

🧭 Full-Time

💸 46900 - 77400 USD per year

🔍 Property Casualty Insurance

🏢 Company: External

  • Bachelor’s Degree preferred or a minimum of two years of work or customer service related experience preferred.
  • Valid driver's license required.
  • Demonstrated ownership attitude and customer centric response.
  • Basic verbal and written communication skills.
  • Attention to detail and ability to work in a fast-paced environment.
  • Analytical thinking and basic judgment/decision making skills are needed.

  • Completes required training including online, virtual, classroom, and on-the-job instruction.
  • Handles 1st party property claims of moderate severity and complexity.
  • Investigates claims to determine coverage, damages, and liability.
  • Establishes accurate claims reserves and determines appropriate settlement amounts.
  • Negotiates claims settlements and writes complex correspondence.
  • Maintains a diary system for claim activities and ensures compliance with state regulations.
  • Provides excellent customer service and manages file inventory for timely resolutions.

Communication SkillsAnalytical SkillsCollaborationCustomer serviceAttention to detailWritten communication

Posted 2024-10-25
Apply