Sign On Bonus - Mid-Loss Outside Property Claim Representative - Los Angeles & Orange County, CA

View full description

Requirements:

• High School Diploma or GED required.
• A minimum of three years of Personal Insurance or Business Insurance Property claim handling experience required.
• Valid driver's license required.
• Bachelor's Degree preferred.
• General knowledge of estimating system Xactimate preferred.
• Advanced interpersonal and customer service skills.
• Advanced organizational and time management skills.
• Advanced judgment, analytical and decision-making skills.
• Advanced negotiation skills.
• Advanced written, verbal and interpersonal communication skills.
• Advanced investigative skills.
• Ability to analyze and determine coverage.
• Valid passport preferred.

Responsibilities:

• Handles 1st party property claims of high severity and complexity as assigned.
• Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
• Investigates and evaluates all relevant facts to determine coverage, damages, and liability.
• Establishes timely and accurate claim and expense reserves.
• Negotiates with multiple constituents and conveys claim settlements within authority limits.
• Writes denial letters and other complex correspondence.
• Provides excellent customer service to insureds, agents, and other business partners.
• Participates in the Catastrophe Response Program, which involves deployment away for a minimum of 16 days.
• Mentors and coaches less experienced claim professionals.