Head of Operations Jobs

Discover remote head of operations opportunities worldwide. We've gathered the top positions to help you advance your career.

Head of Operations
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πŸ“ United Kingdom

🧭 Contract

πŸ” Community management

🏒 Company: Standing on Giants

  • Deep understanding of HR policies, employment law, employee relations, payroll, and performance management.
  • Ability to lead both HR and business operations, ensuring seamless integration across departments.
  • Experience leading teams and driving initiatives across multiple functions.
  • Familiarity with ISO 27001 standards and a track record of maintaining regulatory compliance.
  • Ability to align HR and operational practices with overall business objectives.
  • Proactive approach to conflict resolution and process improvement.
  • Strong communicator, capable of handling sensitive information with integrity and professionalism.

  • Address employee concerns, manage workplace conflicts, and ensure clear communication of policies.
  • Design training programmes, coordinate upskilling, and lead leadership development initiatives.
  • Oversee performance reviews, implement improvement plans, and identify development needs.
  • Develop HR policies aligned with legal standards and business goals, contributing to company growth.
  • Manage recruitment, payroll, and employee records, oversee salary and benefits, and support parental leave arrangements.
  • Guide client contract reviews, insurance renewals, payment tracking, team travel arrangements, supplier management, and service desk support.
  • Oversee team training on policies and security, ensure supplier compliance, and manage ISO 27001 certification.
  • Set compliance objectives, address risk management, uphold governance, and lead external audits with cross-department collaboration.

LeadershipStrategyBusiness OperationsCollaborationCompliance

Posted 2024-11-16
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πŸ“ Mexico, Colombia, Peru, Nicaragua, Honduras

πŸ’Έ 1800 - 3000 USD per month

πŸ” Email Marketing

🏒 Company: Paired

  • 5+ years of experience in a creative agency, preferably in email marketing.
  • Strong eye for design and understanding of email marketing best practices.
  • Proven track record in creative operations or project management.
  • Experience with project management tools and CRM systems; Klaviyo is a big plus.
  • Excellent problem-solving and analytical skills.
  • Experienced in building, managing, and developing high-performing teams.
  • Outstanding communication and interpersonal abilities.

  • Oversee day-to-day agency operations and workflow management.
  • Develop and implement processes to improve business efficiency.
  • Review and maintain quality standards for all email campaign deliverables.
  • Handle client relationships, expectations, and complex requests.
  • Monitor project timelines and ensure on-time delivery.
  • Manage and mentor team members, helping clear blockers for performance.
  • Lead implementation of new tools and technologies.
  • Manage resource allocation and team capacity planning.

LeadershipProject ManagementBusiness DevelopmentData AnalysisFigmaGraphic DesignPeople ManagementUI DesignUser Experience DesignProject CoordinationJiraCross-functional Team LeadershipOperations ManagementBusiness OperationsBusiness developmentContent creationData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingCoaching

Posted 2024-11-14
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πŸ“ Philippines, Bali, Asia

πŸ” Marketing, Advertising

🏒 Company: Paired

  • Proven experience in operations within an agency, with a focus on marketing or Google Ads.
  • Strong familiarity with project management and collaboration tools such as ClickUp, Miro/Figma/Lucidchart, Slack, GDrive/Dropbox, Sheets, Zapier, PandaDoc, and GSuite.
  • Experience working with CRMs like HubSpot or similar platforms.
  • Ability to manage and communicate with remote teams across different time zones.
  • Strong organizational skills, attention to detail, and the ability to prioritize tasks efficiently.

  • Oversee and manage the operational pipeline, ensuring timely completion of projects.
  • Communicate with external stakeholders and developers to implement website changes and push updates live.
  • Work closely with media buyers, setting KPIs and scorecards to track their performance.
  • Manage all operational tasks that require coordination, problem-solving, and execution.
  • Collaborate with the leadership team to develop and implement processes that drive efficiency.

LeadershipProject ManagementData AnalysisFigmaPeople ManagementProject CoordinationOperations ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-24
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πŸ“ Philippines, Bali, Asia

πŸ” Marketing

🏒 Company: Paired

  • Proven experience in operations within an agency, with a focus on marketing or Google Ads.
  • Strong familiarity with project management and collaboration tools such as ClickUp, Miro/Figma/Lucidchart, Slack, GDrive/Dropbox, Sheets, Zapier, PandaDoc, and GSuite.
  • Experience working with CRMs like HubSpot or similar platforms.
  • Ability to manage and communicate with remote teams across different time zones.
  • Strong organizational skills, attention to detail, and the ability to prioritize tasks efficiently.

  • Oversee and manage the operational pipeline, ensuring timely completion of projects.
  • Communicate with external stakeholders and developers to implement website changes and push updates live.
  • Work closely with media buyers, setting KPIs and scorecards to track their performance.
  • Manage all operational tasks that require coordination, problem-solving, and execution.
  • Collaborate with the leadership team to develop and implement processes that drive efficiency.

LeadershipProject ManagementData AnalysisFigmaProject CoordinationCross-functional Team LeadershipOperations ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingOrganizational skills

Posted 2024-10-24
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πŸ“ Bali, Indonesia, Asia

πŸ” Advertising, Marketing

🏒 Company: Paired

  • Proven experience in operations within an agency, with a focus on marketing or Google Ads.
  • Strong familiarity with project management and collaboration tools such as ClickUp, Miro/Figma/Lucidchart, Slack, GDrive/Dropbox, Sheets, Zapier, PandaDoc, and GSuite.
  • Experience working with CRMs like HubSpot or similar platforms.
  • Ability to manage and communicate with remote teams across different time zones.
  • Strong organizational skills, attention to detail, and the ability to prioritize tasks efficiently.

  • Oversee and manage the operational pipeline, ensuring timely completion of projects.
  • Communicate with external stakeholders and developers to implement website changes and push updates live.
  • Work closely with media buyers, setting KPIs and scorecards to track their performance.
  • Manage all operational tasks that require coordination, problem-solving, and execution.
  • Collaborate with the leadership team to develop and implement processes that drive efficiency.

LeadershipProject ManagementFigmaPeople ManagementProject CoordinationJiraProduct OperationsCross-functional Team LeadershipOperations ManagementBusiness OperationsCommunication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-10-20
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πŸ“ UK

🧭 Full-Time

πŸ’Έ 130050 - 144500 GBP per year

πŸ” Fintech, Cryptocurrency

  • Entrepreneurial experience founding or operating a fintech company in the UK market.
  • Experience managing operations at a financial services firm.
  • Solid understanding of UK regulated payment services and financial services landscape.
  • Past experience engaging with regulators and managing businesses under regulatory oversight.
  • Effective communication skills in English for a remote-first environment.
  • Understanding of functions within a regulated financial services business.
  • Keen interest in crypto/blockchain with a willingness to learn.
  • Self-starter excited about growing a business in a dynamic sector.
  • Pragmatic and solutions-oriented mindset.

  • Drive business growth in the UK, focusing on user and revenue opportunities.
  • Conduct hands-on operational work including managing new licenses and ensuring regulatory compliance.
  • Promote Coinbase's mission and culture while hiring local talent.
  • Support regulatory efforts and ensure compliance with local requirements.
  • Collaborate with teams for product adaptation to local client needs.
  • Evaluate and recommend growth options based on market trends.

LeadershipBlockchainBusiness DevelopmentPeople ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementStrategyBusiness developmentCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-09-22
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πŸ“ US, Portugal

🧭 Full-Time

πŸ” Health Technology

  • 6+ years of experience in Operations, Strategy, or equivalent.
  • Previous startup experience and/or ability to thrive in a fluid environment and willingness to get hands dirty.
  • Experience scaling teams, with a focus on investing in coaching and development of your team.
  • Data-driven and analytical in mindset. You can look at any dataset and know the right areas to look into to source actionable insights & strategies, and you know how to explain data in a digestible way.
  • Proven record of structuring projects and programs and working with a diverse group of stakeholders to achieve goals.
  • Strategic mindset. When making a decision, can think ahead with scale in mind.
  • Exceptional communicator and influencer. Should be able to collaborate with other team members to make sure our growth efforts are well executed.
  • Talent magnet who can attract great people and build a strong team. Manage and nurture the team members.
  • Strong grasp of consumer insights and a customer-centric mindset. Desire to understand the members’ motivations and customer experience.
  • Experience using looker (or equivalent) and extremely proficient in the use of spreadsheets (advanced level).
  • Ability to handle chaos, ambiguity, and complexity in a detailed and organized way.

  • Scale our Operations team of Physical Therapists as we grow, ensuring staffing is optimized to demand all year round by leading accurate forecasting and tweaking FTE capacity as needed.
  • Establish success metrics and allocate resources to optimize performance and growth. Monitor, analyze, and report on key performance indicators (KPIs), providing insights to inform operational and product strategies.
  • Own and develop the best model for hiring and training. Continue to optimize this model to ensure we balance efficiency with superior customer experience.
  • Partner with Product & Tech leadership to identify opportunities for process and automation improvements, and lead the roll-out of these initiatives.
  • Drive performance on key metrics: PT:Member ratio, clinical outcomes, member engagement, member retention, member satisfaction, and cost-to-serve.
  • Ideate and run at speed & scale experiments on members' UX to keep elevating the member and PT experience. Run continuous improvement efforts by analyzing processes and metrics - continually striving for operational excellence.
  • In collaboration with Supply Chain team, own our kit and device strategy, ensuring we are optimized for cost, quality and demand.
  • Provide strategic and tactical insights on operational aspects of the member experience to the clinical development teams to support continued clinical outcome expansion.
  • Lead, motivate, and develop an outcome-driven team. Create a climate that is conducive to attracting, retaining, and motivating a diverse group of top-quality performers at all levels.

LeadershipBusiness DevelopmentData AnalysisStrategyBusiness developmentData analysisCollaborationCoaching

Posted 2024-09-17
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πŸ“ San Francisco Bay Area, NYC

🧭 Full-Time

πŸ’Έ 110000 - 160000 USD per year

πŸ” Education/Tech

  • Excited about developing the potential of frontline workers.
  • Excellent and experienced cross-functional project manager.
  • Experience with leading operational teams and balancing client requests with operational constraints.
  • Experience with running a user support/help desk team (bonus).
  • Data savvy and proficient with project management software, CRMs, ticketing software, and messaging systems.

  • Drive cross-functional project management to ensure successful client implementations and expansions.
  • Be the main internal coordinator to resolve client requests and issues, working with cross-functional collaborators.
  • Ensure clear communication with clients and gather feedback with the Customer Success team.
  • Establish and document repeatable processes for managing client launches and implementations.
  • Grow and manage a team as the client roster expands, overseeing day-to-day program operations.
Posted 2024-07-27
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