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🔥 Customer Support Specialist (English + Ukrainian languages)
Posted 4 days ago

📍 Ukraine

🧭 Full-Time

🔍 FinTech

🏢 Company: In1 Tech FZCO

  • Fluency in English for onboarding and daily internal communication.
  • Fluency in Ukrainian to assist local customers.
  • Ability to work in rotating shifts including weekends and nights.
  • High customer focus with a commitment to resolving issues.
  • Ability to learn quickly about payments, transfers, cards, crypto, and the financial industry.
  • Readiness to work under pressure in a fast-changing environment.
  • High ambitions for career growth within the company.
  • Bachelor's degree or higher (students can apply if they meet full-time work requirements).
  • Experience as a Customer Support Specialist or FinCrime Specialist, fluency in Polish, BSc in Finance or IT, and interest in banking, cryptocurrencies, or FinTech is preferred but not mandatory.

  • Help IN1 customers with any questions or issues they might have.
  • Act as the face of the company, creating the best possible experience for our customers.
  • Respond promptly and accurately to customers’ queries via chat, email or phone.
  • Verify customers' documents, ensuring they follow the legal requirements and internal policies.
  • Monitor customer complaints on social media and reach out to assist.
  • Test new features of the app before they go live.
  • Work with other teams and departments to improve customers' experience.
  • Gather customer feedback and share it with our Product team.
  • Participate in projects aiming to drive customer satisfaction.
  • Assist less experienced agents, conduct training and quality control, research and data analysis, create external educational materials for customers, and more.

Communication SkillsFluency in EnglishTroubleshootingAbility to learnCustomer support

Posted 4 days ago
Apply
Apply
🔥 Virtual Assistant Sales Role 10 Hours per Week (IC-SS)
Posted 8 days ago

📍 United States

🧭 Part-Time

🏢 Company: Mom to Virtual Assistant

  • Experience as an Account Manager, Sales, or in Business Development is a plus.
  • Ability to catch up to speed in training.
  • Personable and an excellent communicator.
  • Detail oriented and intuitively organized.
  • Self-starter with the capacity to take initiative.

  • Make cold calls for 2 hours per day anytime between 9am - 5pm EST.
  • Assist with various other projects and tasks as needed.

Excellent communication skillsAccount ManagementAbility to learnRelationship managementSales experienceLead Generation

Posted 8 days ago
Apply
Apply
🔥 Talent Pipeline Specialist (Trainee)
Posted 9 days ago

📍 Ukraine

🏢 Company: ProjectFitter👥 51-100EmploymentStaffing AgencyConsultingIT ManagementHuman ResourcesInformation TechnologyRecruiting

  • 1+ year experience in customer support with understanding of customer dynamics.
  • Excellent communication skills in written and spoken Ukrainian and English (C1+).
  • Passion for technology and desire to develop in the IT industry.
  • Strong organizational skills and multitasking abilities.
  • Ability to work independently and collaboratively.
  • Knowledge of technology stacks is a definite advantage.

  • Utilize CV database and external sources to identify top technical talent.
  • Collaborate with Hiring Specialists to understand hiring needs.
  • Act as a liaison between candidates and Hiring Specialists.
  • Evaluate candidate skills and provide insights to Hiring Specialists.
  • Stay updated on industry trends to inform sourcing strategies.
  • Promote employer brand and values to prospective candidates.

Organizational skillsExcellent communication skillsFluency in EnglishAbility to learnRecruitmentCustomer support

Posted 9 days ago
Apply
Apply
🔥 Danish Speaking Customer Experience Associate - Athens, Greece - Entry Level
Posted 9 days ago

📍 Greece, Denmark

🧭 Full-Time

🔍 Customer Service

🏢 Company: Patrique Mercier Recruitment

  • Fluency in Danish and English, both written and spoken.
  • No prior experience is required; this role is open to entry-level candidates.
  • Strong communication skills and a desire to help customers.
  • Ability to learn quickly and adapt in a fast-paced environment.
  • Detail-oriented with a strong commitment to quality service.
  • A positive attitude and eagerness to work as part of a team.
  • Willingness to relocate to Athens, Greece, and embrace a new culture.
  • Strong organizational skills and the ability to manage time effectively.

  • Assist Danish-speaking customers with inquiries via phone, email, and chat.
  • Provide timely and effective solutions to customer issues and questions.
  • Document customer interactions accurately to maintain reliable records.
  • Work collaboratively with team members to enhance the customer experience.
  • Stay informed about product offerings and company policies.
  • Gather feedback from customers to identify areas for improvement.
  • Participate in training and development opportunities to grow your skills.

Customer serviceAttention to detailOrganizational skillsTime ManagementFluency in EnglishAbility to learnStrong communication skills

Posted 9 days ago
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