Customer Success Manager

Posted 13 days agoViewed

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💎 Seniority level: Manager, 2+ years

📍 Location: Central Europe

🔍 Industry: E-commerce, digital commerce

🗣️ Languages: English, French, Spanish

⏳ Experience: 2+ years

🪄 Skills: SQLData AnalysisGoogle AnalyticsAnalytical SkillsCustomer SuccessA/B testing

Requirements:

Ideally 2+ years in online retail / e-commerce analytics, marketing, media agency or similar.
Ability to understand and actively use analytical concepts to help customers develop strategies for marketing automation.
Basic familiarity with online analytics, performance marketing, product management, and marketing automation.
Growth mindset and strong will to learn new things.
Knowledge of e-commerce, marketing, and current industry trends.
Working proficiency in English, huge bonus is French or Spanish.

Responsibilities:

Build long-term relationship with your clients.
Act as a trusted advisor & industry expert able to challenge the status quo.
Ensure that our platform delivers value to the client at every moment of the cooperation.
Educate the client about the best ways forward in their industry.

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