Data Analyst

Posted 2024-11-15

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📍 Location: California, United States

🔍 Industry: Medical Devices

🏢 Company: Fast Cash Homes

🗣️ Languages: English

🪄 Skills: LeadershipQACommunication SkillsCustomer serviceAttention to detailTime ManagementCompliance

Requirements:

Bachelor's Degree.
Strong technical skills regarding product technology and disease processes related to our products.
Excellent communication skills, both speaking and listening.
Strong interpersonal and organizational skills.
Good understanding of computer skills with the ability to learn new programs quickly.
Ability to handle confidential information and accept constructive criticism.
Ability to work under pressure, prioritize tasks, and maintain a positive attitude.

Responsibilities:

Respond to technical support inquiries and complaints related to products.
Perform data entry for inquiries, complaints, and orders.
Support Sales, Marketing, and Customer Service with product issues.
Initiate and coordinate Return Goods Authorizations for serialized items.
Manage customer accounts in myvirena.com and maintain instrument pairing.
Handle updates for instruments in the field and maintain ERP system information.
Update technical documents and compile customer survey data.
Review proficiency testing applications and summarize proficiency data for assigned PT programs.
Maintain product references and complete miscellaneous administrative tasks.

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Data Analyst

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