Customer Success

Posted 2024-10-22

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📍 Location: United States, United Kingdom, Canada

🔍 Industry: Security

🏢 Company: Flashpoint Talent Network

🪄 Skills: CybersecurityCommunication SkillsAnalytical SkillsCollaboration

Requirements:

A customer-centric mindset focused on helping customers.
Experience as a practitioner in the security space preferred.
Ability to communicate effectively with customers regarding their unique needs.
Willingness to drive a culture centered on customer satisfaction.

Responsibilities:

Play a key role in delivering technical support to customers.
Assist customers in solving complex problems using Flashpoint Ignite.
Help identify and execute strategic priorities for scaling technical support.
Provide direct support to a wide range of customers.

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