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Vice President, Customer Success

Posted 6 days agoViewed

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💎 Seniority level: Senior, Proven experience in a senior Customer Success leadership role

📍 Location: United States, Canada

💸 Salary: 190000.0 - 260000.0 USD per year

🔍 Industry: SaaS

🏢 Company: Syncro👥 101-250Information TechnologySoftware

🗣️ Languages: English

⏳ Experience: Proven experience in a senior Customer Success leadership role

🪄 Skills: LeadershipData AnalysisStrategic ManagementCommunication SkillsRelationship managementTeam managementCustomer SuccessSaaS

Requirements:
  • Experience in a senior Customer Success leadership role
  • Success in building and leading high-performing teams
  • Strong strategic thinking and problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience with Customer Success tools and technologies
Responsibilities:
  • Develop and execute a comprehensive Customer Success strategy
  • Lead, mentor, and grow a high-performing Partner Success team
  • Build and maintain strong relationships with key partners
  • Oversee implementation and optimization of Customer Success processes
  • Own and drive renewal and expansion targets
  • Advocate for partners internally
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