Customer Service ( Remote )

Posted 3 months agoViewed

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📍 Location: United States

🔍 Industry: Customer Service

🏢 Company: Path-Arc

🗣️ Languages: English

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMultitaskingActive listeningCustomer support

Requirements:

Previous experience in customer support, client services, sales, or a related field.
Excellent communication skills over the phone and other platforms.
Basic computer skills and experience required.
Ability to multitask effectively.
Excellent time management and prioritization skills.
Active listening skills and ability to resolve customer concerns.
Customer-focused approach to ensure positive customer experiences.

Responsibilities:

Answer and manage incoming calls, emails, chats, and interactive voice response systems.
Assess customers’ needs and provide the appropriate answers or methods for resolution.
Record, organize, and file customer interactions and account changes.
Strive to meet and exceed personal and team target goals.
Provide excellent customer care by listening and resolving inquiries efficiently.

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Customer Service ( Remote )

Requirements:

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