Customer Service ( Remote )

Posted 3 months agoViewed

📍 Location: United States

🔍 Industry: Customer Service

🏢 Company: Path-Arc

🗣️ Languages: English

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceMultitaskingActive listeningComputer skills

Requirements:

Previous experience in customer support, client services, sales, or similar roles.
Excellent communication skills over phone and other platforms.
Basic computer skills and experience.
Ability to multitask effectively.
Strong time management and prioritization abilities.
Active listening skills to relay information and address customer inquiries.

Responsibilities:

Answer client inquiries and provide necessary product information.
Help customers resolve their issues by being informative and empathetic.
Manage incoming calls, emails, chats, and interactive voice responses.
Assess customer needs and provide appropriate solutions for a positive experience.
Record and organize customer interactions and account updates.

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Customer Service ( Remote )

Requirements:

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