Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

of Customer Service ( Remote )

Posted 3 months agoViewed

View full description

💎 Seniority level: Entry, Previous experience in customer support or related field

📍 Location: United States

🔍 Industry: Customer Service

🏢 Company: Path-Arc

🗣️ Languages: English

⏳ Experience: Previous experience in customer support or related field

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMultitasking

Requirements:
  • Previous experience in customer support, client services, sales or a related field.
  • Excellent communication skills over phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask.
  • Excellent time management and prioritization skills.
  • Ability to listen actively and relay information.
  • Customer-focused attitude for positive experiences.
Responsibilities:
  • Provide excellent customer care and focus.
  • Assess customer needs and provide appropriate solutions.
  • Manage incoming calls, emails, and chats.
  • Learn and follow customer service procedures and policies.
  • Meet or exceed personal and team targets.
  • Organize and file customer interactions and account changes.
  • Upsell when needed.
  • Schedule callbacks to resolve customer needs.
Apply

Related Jobs

Apply
🔥 of Customer Service ( Remote work )
Posted 3 months ago

📍 La Mesa, California, United States

🔍 Customer Service

🏢 Company: Path-Arc

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask and manage time effectively.
  • Strong active listening skills and capability to relay information.
  • Customer-focused approach for positive experiences.

  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
  • Assess customers' needs and provide accurate information, troubleshooting, or methods for positive customer experiences.
  • Strive to meet or exceed personal and team targets.
  • Record, organize, and file customer interactions and account changes.
  • Upsell products if needed and schedule callbacks to resolve customer needs.

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMultitaskingActive listeningCustomer support

Posted 3 months ago
Apply