Field Service Engineer
100000 - 115000 USD per year
Company:Biocare Medical, LLC
Location:Upper Midwest - Illinois, Minnesota, Indiana, Michigan, Iowa, Missouri, Wisconsin
Languages:English
Seniority level:Junior, Two plus (2+) years
Experience:Two plus (2+) years
Skills:
Communication SkillsAnalytical SkillsCollaborationAttention to detailOrganizational skillsTroubleshootingComputer skills
Requirements:
Associate degree in Biomedical Equipment Technologies or closely related field. Two plus (2+) years of Field Service Engineer experience in the medical field or closely related field. Competency in electrical and mechanical troubleshooting; robotics and fluidics experience is a plus. Preferred specialized equipment repair training or certifications (BMET, CBET). Clear verbal and written communication skills. High level of reading comprehension for interpreting instructions. Advanced computer skills for reporting and interacting with equipment. Strong attention to detail and organizational skills. Ability to travel 80%-90% of the time.
Responsibilities:
Installation, calibration, diagnosis, repair, and preventative maintenance (PM) service of Biocare Medical and contracted competitive instruments. Provide technical support to clients and internal teams. Serve as the on-site client point-of-contact for instrument service issues. Collaborate with Sales, Marketing, Engineering, QA/QC, and R&D as needed. Participate in local, regional, and national histology/immunohistochemistry functions. Travel both domestically and internationally to minimize instrument down time. Work on complex assignments ensuring timely and successful repairs. Perform other duties as assigned by management.
