Field Service Engineer

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💎 Seniority level: Junior, Two plus (2+) years

📍 Location: Upper Midwest - Illinois, Minnesota, Indiana, Michigan, Iowa, Missouri, Wisconsin

💸 Salary: 100000 - 115000 USD per year

🔍 Industry: Medical and laboratory instrumentation

🏢 Company: Biocare Medical, LLC

🗣️ Languages: English

⏳ Experience: Two plus (2+) years

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationAttention to detailOrganizational skillsTroubleshootingComputer skills

Requirements:

Associate degree in Biomedical Equipment Technologies or closely related field.
Two plus (2+) years of Field Service Engineer experience in the medical field or closely related field.
Competency in electrical and mechanical troubleshooting; robotics and fluidics experience is a plus.
Preferred specialized equipment repair training or certifications (BMET, CBET).
Clear verbal and written communication skills.
High level of reading comprehension for interpreting instructions.
Advanced computer skills for reporting and interacting with equipment.
Strong attention to detail and organizational skills.
Ability to travel 80%-90% of the time.

Responsibilities:

Installation, calibration, diagnosis, repair, and preventative maintenance (PM) service of Biocare Medical and contracted competitive instruments.
Provide technical support to clients and internal teams.
Serve as the on-site client point-of-contact for instrument service issues.
Collaborate with Sales, Marketing, Engineering, QA/QC, and R&D as needed.
Participate in local, regional, and national histology/immunohistochemistry functions.
Travel both domestically and internationally to minimize instrument down time.
Work on complex assignments ensuring timely and successful repairs.
Perform other duties as assigned by management.

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Field Service Engineer

Requirements:

Responsibilities:

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