Customer Success Manager (Remote)

Posted about 24 hours agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: United States, Canada

🔍 Industry: Software Development

🏢 Company: Percona

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: SalesforceNegotiationAccount ManagementSales experienceCustomer Success

Requirements:

3+ years of Account Management/Sales/Customer Success experience
Strong understanding of customer success strategies
Excellent English communication skills
Knowledge of Salesforce and marketing tools

Responsibilities:

Achieve renewal and expansion targets
Negotiate expansion opportunities
Analyze customer engagement for forecasts
Lead remote client meetings
Work cross-functionally with various teams
Drive customer adoption and success

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