Apply📍 Northeast (Boston, NH, CT, RI, or NY)
🧭 Full-Time
💸 83000.0 - 138000.0 USD per year
- Bachelor's degree is required.
- 5+ years' experience in customer-facing roles.
- 2+ years working with Enterprise-level clients.
- Strong project management skills.
- Track record of leading process improvements.
- Experience in tracking product adoption through data-analysis tools.
- Exceptional organizational, presentation, and communication skills.
- Ability to excel in high-stress situations.
- Engage with customers through regular calls and business reviews.
- Monitor and manage adoption metrics to ensure full utilization of Axon platform.
- Create success plans and document customer progress.
- Manage escalations and align internal teams on critical issues.
- Communicate major milestones to Senior Leadership.
- Conduct training webinars with marketing and training teams.
- Develop understanding of Axon’s products for proper implementation.
Project ManagementData AnalysisCross-functional collaborationRelationship managementCustomer Success
Posted about 2 months ago
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