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Customer Marketing Manager

Posted 16 days agoViewed

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💎 Seniority level: Manager, 4+ years

📍 Location: United States

🔍 Industry: SaaS

🏢 Company: Thematic👥 11-50💰 Seed about 3 years agoAudioMarketplaceContentMusicContent CreatorsContent MarketingIndependent MusicContent Delivery Network

⏳ Experience: 4+ years

🪄 Skills: Data AnalysisContent creationRelationship buildingData visualizationMarketingDigital MarketingCustomer SuccessSaaS

Requirements:
  • 4+ years of experience in a software company, preferably SaaS.
  • Strong collaboration experience with Sales and Customer Success teams.
  • Significant experience in multinational and complex organizations.
  • Attention to detail and comfort in a fast-paced, sometimes ambiguous environment.
  • Experience or passion for Customer Experience, Insights, AI, or Research is ideal.
Responsibilities:
  • Building relationships with users to understand their roles and the value Thematic provides.
  • Engaging customers to collect case studies, testimonials, and reviews.
  • Writing, filming, recording, and publishing customer stories on various platforms.
  • Creating and executing marketing campaigns to attract prospects.
  • Establishing a communications playbook for customers and prospects.
  • Managing marketing automation software and direct mail campaigns.
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