Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Strategic Account Manager (Remote)

Posted 11 days agoViewed

View full description

💎 Seniority level: Manager

🔍 Industry: Software

Requirements:
  • Possess product expertise.
  • Understand customer use cases to demonstrate value.
Responsibilities:
  • Work directly with customers to ensure they are effectively utilizing the software.
  • Drive impact through strong customer relationships.
  • Focus on revenue retention and growth within your assigned accounts.
  • Demonstrate product value through expertise and understanding of use cases.
Apply

Related Jobs

Apply
🔥 Senior Strategic Account Manager - Remote - Remote
Posted 28 days ago

📍 United States

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Bachelor's degree (B.A.) from a four-year college or university or equivalent experience.
  • Minimum of three years of experience working in a customer support and/or sales capacity role.
  • Experience working for or in the Pharmaceutical industry.
  • Experience working with Pharmaceutical Brand Teams is essential.
  • Project Management, HUB Operations, or Specialty Pharmacy Operations/Account Management strongly desired.
  • Technical skills are a must.
  • Effective verbal and written communication skills.
  • Good listening skills and comprehension.

  • Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges, and infrastructure.
  • Establishes a role as an advisor to clients and colleagues.
  • Presents new ideas and innovations to clients to upsell and enhance their products and services.
  • Research high-level solutions for clients.
  • Develops the relationship with clients through regular meetings and reviews.
  • Works with Client Services to address complex support issues effectively.
  • Manages the delivery of services to achieve high client satisfaction and trust.
  • Determines effective problem resolution methods and utilizes internal resources as needed.
  • Acts as the primary point of contact for sales and service interactions.
  • Participates in client quarterly reviews and annual Plan Of Action meetings.
  • Plans milestones and tracks progress.

Project ManagementCustomer serviceAccount Management

Posted 28 days ago
Apply
Apply
🔥 Strategic Account Manager - Remote ( Pharma as a client ) - Remote
Posted about 2 months ago

📍 United States

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Bachelor's degree (B.A.) from four-year college or university or equivalent experience.
  • Minimum three years of experience in a customer support and/or sales capacity role.
  • Experience working for or in the pharmaceutical industry.
  • Experience working with Pharmaceutical Brand Teams is essential.
  • Desirable experience in Project Management, HUB Operations, or Specialty Pharmacy Operations/Account Management.
  • Technical skills a must.

  • Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges, and infrastructure configurations.
  • Establish and maintain a role as an advisor to clients and colleagues.
  • Present new ideas and innovations to clients to upsell and enhance their products and services.
  • Research high-level solutions for the client.
  • Develop the relationship with the client through regular meetings to review service quality.
  • Work with Client Services to solve complex support issues effectively.
  • Manage the delivery of services to achieve high client satisfaction.
  • Participate in client quarterly reviews and other travel as needed.

Project ManagementData AnalysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationVerbal communication

Posted about 2 months ago
Apply
Apply
🔥 Strategic Account Manager - Remote
Posted 3 months ago

📍 United States

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Bachelor's degree (B.A.) from a four-year college or university or equivalent experience.
  • Minimum three years of experience in a customer support and/or sales capacity role.
  • Experience working in or for the Pharmaceutical industry.
  • Experience with Pharmaceutical Brand Teams is essential.
  • Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management experience strongly desired.
  • Technical skills are a must.
  • Effective verbal and written communication, listening, and problem-solving skills.

  • Form strategic partnerships with clients to understand their business goals and technical challenges.
  • Establish and maintain an advisory role for clients and colleagues.
  • Present new ideas and innovations to upsell and enhance client products.
  • Research high-level solutions tailored to client needs.
  • Maintain client relationships through regular meetings and service quality reviews.
  • Work with Client Services to resolve complex support issues.
  • Manage delivery of agreed-upon services to ensure client satisfaction.
  • Act as the primary point of contact for sales and service.
  • Participate in client reviews and travel as needed to meet client requirements.

Project ManagementBusiness DevelopmentCommunication SkillsAnalytical SkillsCollaborationCustomer support

Posted 3 months ago
Apply
Apply
🔥 Strategic Account Manager - Remote - Remote
Posted 3 months ago

📍 United States

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Bachelor's degree from a four-year college or university or equivalent experience.
  • Minimum of three years of experience in customer support and/or sales.
  • Experience working in the Pharmaceutical industry is essential.
  • Experience with Pharmaceutical Brand Teams is strongly desired.
  • Background in Project Management, HUB Operations, or Specialty Pharmacy Operations is a plus.
  • Technical skills are mandatory.
  • Strong verbal and written communication skills.
  • Good listening and comprehension abilities.
  • Capability to define problems, gather data, and draw valid conclusions.

  • Forms strategic partnerships with clients by understanding their business goals and challenges.
  • Acts as an advisor to clients and colleagues by providing insights and recommendations.
  • Presents new ideas and innovations to clients to enhance their products and services.
  • Researches high-level solutions tailored for client needs.
  • Maintains client relationships through regular meetings and calls to ensure maximum benefit from services.
  • Collaborates with Client Services to address complex support issues.
  • Manages agreed-upon services to maintain high client satisfaction and trust.
  • Acts as the primary point of contact for sales and service.
  • Participates in quarterly client reviews and annual planning meetings.
  • Plans milestones and tracks progress effectively.

Project ManagementData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem SolvingWritten communicationVerbal communication

Posted 3 months ago
Apply
Apply
🔥 Strategic Account Manager - Remote - HUB and Pharma ( as a client )
Posted 3 months ago

📍 United States

🧭 Full-Time

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Bachelor's degree (B.A.) from a four-year college or university or equivalent experience.
  • Minimum three years of experience in customer support or sales capacity.
  • Experience working for or in pharma, with essential experience with Pharmaceutical Brand Teams.
  • Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management experience is strongly desired.
  • Technical skills are a must.
  • Good verbal and written communication, listening skills, and the ability to define problems and draw valid conclusions.

  • Forms strategic partnerships with clients, developing an understanding of their business goals and technical challenges.
  • Establishes and maintains advisory roles to clients and colleagues.
  • Presents new ideas and innovations to clients to enhance products and services.
  • Researches high-level solutions and develops relationships through regular meetings.
  • Works with Client Services to resolve complex issues and manages delivery of services for client satisfaction.
  • Acts as the primary point of contact for sales and service.
  • Participates in client reviews and meetings, planning milestones and tracking progress.

LeadershipProject ManagementBusiness DevelopmentData AnalysisProduct ManagementProject CoordinationProduct DevelopmentStrategyCommunication SkillsAnalytical SkillsCollaborationWritten communicationVerbal communication

Posted 3 months ago
Apply
Apply
🔥 Senior Strategic Account Manager - Remote - HUB and Pharma ( as a client
Posted 3 months ago

📍 United States

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Bachelor's degree (B. A.) from four-year college or university or equivalent experience.
  • Minimum three years of experience working in a customer support and/or sales capacity role.
  • Experience working for or in Pharma.
  • Experience working with Pharmaceutical Brand Teams is essential.
  • Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.
  • Technical skills a must.

  • Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
  • Establish and maintain a role as advisor to clients and colleagues.
  • Present new ideas and innovations to client to upsell and enhance their products and services.
  • Research high-level solutions for the client.
  • Develop the relationship with the client through regular meetings/conference calls to review service quality and ensure they are receiving maximum benefit from iAssist’s features and benefits.
  • Works with Client Services to solve complex support issues effectively.
  • Manages the delivery of recommended/agreed-upon services to achieve high client satisfaction and trust.
  • Determines most effective method of problem resolution by utilizing internal resources when necessary.
  • Primary point of contact for sales and service.
  • Participates in client quarterly reviews, attends annual Plan Of Action meetings and other travel as needed.
  • Plan milestones and track progress.

LeadershipProject ManagementBusiness DevelopmentData AnalysisProduct ManagementProject CoordinationCross-functional Team LeadershipStrategyStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelWritten communicationVerbal communication

Posted 3 months ago
Apply
Apply
🔥 Strategic Account Manager - Remote - Medical Benefit and HUB - remote
Posted 3 months ago

📍 United States

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Bachelor's degree (B. A.) from four-year college or university or equivalent experience.
  • Minimum three years of experience working in a customer support and/or sales capacity role.
  • Experience working for or in Pharma.
  • Experience working with Pharmaceutical Brand Teams is essential.
  • Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.
  • Technical skills a must.

  • Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
  • Establish and maintain a role as advisor to clients and colleagues.
  • Present new ideas and innovations to client to upsell and enhance their products and services.
  • Research high-level solutions for the client.
  • Develop the relationship with the client through regular meetings/conference calls to review service quality and ensure they are receiving maximum benefit from iAssist’s features and benefits.
  • Works with Client Services to solve complex support issues effectively.
  • Manages the delivery of recommended/agreed-upon services to achieve high client satisfaction and trust.
  • Determines most effective method of problem resolution by utilizing internal resources when necessary.
  • Primary point of contact for sales and service.
  • Participates in client quarterly reviews, attends annual Plan Of Action meetings and other travel as needed.
  • Plan milestones and track progress.
  • Effectively keeps others adequately informed by presenting information to everyone involved.

Project ManagementCommunication SkillsAnalytical SkillsWritten communicationVerbal communication

Posted 3 months ago
Apply
Apply
🔥 Strategic Account Manager - Remote
Posted 3 months ago

📍 United States

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Bachelor's degree (B.A.) from a four-year college or university or equivalent experience.
  • Minimum of three years' experience in customer support or sales.
  • Experience working for or with Pharmaceutical Brand Teams is essential.
  • Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.
  • Technical skills are a must.
  • Good verbal and written communication, listening skills, and problem-solving abilities.

  • Form strategic partnerships with clients by understanding their business goals and challenges.
  • Act as an advisor to clients and colleagues.
  • Present new ideas to upsell and enhance products and services.
  • Research solutions for client issues.
  • Conduct regular meetings to review service quality.
  • Work with Client Services to resolve complex support issues.
  • Manage delivery of services for client satisfaction.
  • Be the primary point of contact for sales and service.
  • Participate in client quarterly reviews and annual meetings.
  • Plan milestones and track progress.

Project ManagementData AnalysisStrategyCommunication SkillsAnalytical SkillsCollaborationWritten communicationVerbal communication

Posted 3 months ago
Apply
Apply
🔥 Strategic Account Manager - Remote - Medical Benefit and HUB - remote
Posted 4 months ago

📍 United States

🧭 Full-Time

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Ability to effectively express ideas and thoughts verbally and in written form.
  • Exhibits good listening skills and comprehension.
  • Effectively keeps others adequately informed by presenting information to everyone involved.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Bachelor's degree (B. A.) from four-year college or university or equivalent experience.
  • Minimum three years of experience working in a customer support and/or sales capacity role.
  • Experience working for or in Pharma.
  • Experience working with Pharmaceutical Brand Teams is essential.
  • Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.
  • Technical skills a must.

  • Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
  • Establish and maintain a role as advisor to clients and colleagues.
  • Present new ideas and innovations to client to upsell and enhance their products and services.
  • Research high-level solutions for the client.
  • Develop the relationship with the client through regular meetings/conference calls to review service quality and ensure they are receiving maximum benefit from iAssist’s features and benefits.
  • Works with Client Services to solve complex support issues effectively.
  • Manages the delivery of recommended/agreed-upon services to achieve high client satisfaction and trust.
  • Determines most effective method of problem resolution by utilizing internal resources when necessary.
  • Primary point of contact for sales and service.
  • Participates in client quarterly reviews, attends annual Plan Of Action meetings and other travel as needed.
  • Plan milestones and track progress.
  • Effectively keeps others adequately informed by presenting information to everyone involved.

Project ManagementData AnalysisCommunication SkillsAnalytical SkillsCollaborationCustomer support

Posted 4 months ago
Apply
Apply
🔥 Senior Strategic Account Manager - Remote - Medical Benefit and HUB
Posted 4 months ago

📍 United States

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Ability to express ideas and thoughts effectively, both verbal and written.
  • Good listening skills and comprehension.
  • Bachelor's degree (B.A.) or equivalent experience.
  • Minimum three years of experience in customer support or sales.
  • Experience in Pharma and working with Pharmaceutical Brand Teams is essential.
  • Project Management, HUB Operations, or Specialty Pharmacy Operations/Account Management experience desired.
  • Technical skills are a requirement.

  • Forms strategic partnerships with clients by understanding their business goals and technical challenges.
  • Establishes and maintains a role as an advisor to clients and colleagues.
  • Presents new ideas and innovations to clients to upsell and enhance their products and services.
  • Researches high-level solutions for clients and develops relationships through regular meetings.
  • Works with Client Services to resolve complex support issues effectively and manages service delivery for client satisfaction.
  • Participates in client quarterly reviews and annual Plan Of Action meetings.
  • Plans milestones and tracks progress while keeping stakeholders informed.

LeadershipProject ManagementData AnalysisPeople ManagementProject CoordinationCommunication SkillsAnalytical SkillsCollaborationCustomer support

Posted 4 months ago
Apply

Related Articles

Remote Job Certifications and Courses to Boost Your Career

Posted 5 months ago

Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?

How to Balance Work and Life While Working Remotely

Posted 5 months ago

Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.

Weekly Digest: Remote Jobs News and Trends (August 11 - August 18, 2024)

Posted 5 months ago

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

How to Onboard Remote Employees Successfully

Posted 5 months ago

Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.

Remote Work Statistics and Insights for 2024

Posted 5 months ago

The article explores the current statistics for remote work in 2024, covering the percentage of the global workforce working remotely, growth trends, popular industries and job roles, geographic distribution of remote workers, demographic trends, work models comparison, job satisfaction, and productivity insights.