Strategic Account Manager - Remote

Posted 3 months agoViewed

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💎 Seniority level: Manager, Minimum three years

📍 Location: United States

🔍 Industry: Pharmaceutical

🏢 Company: AssistRx👥 501-1000 Information Technology Health Care

🗣️ Languages: English

⏳ Experience: Minimum three years

🪄 Skills: Project ManagementBusiness DevelopmentCommunication SkillsAnalytical SkillsCollaborationCustomer support

Requirements:

Bachelor's degree (B.A.) from a four-year college or university or equivalent experience.
Minimum three years of experience in a customer support and/or sales capacity role.
Experience working in or for the Pharmaceutical industry.
Experience with Pharmaceutical Brand Teams is essential.
Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management experience strongly desired.
Technical skills are a must.
Effective verbal and written communication, listening, and problem-solving skills.

Responsibilities:

Form strategic partnerships with clients to understand their business goals and technical challenges.
Establish and maintain an advisory role for clients and colleagues.
Present new ideas and innovations to upsell and enhance client products.
Research high-level solutions tailored to client needs.
Maintain client relationships through regular meetings and service quality reviews.
Work with Client Services to resolve complex support issues.
Manage delivery of agreed-upon services to ensure client satisfaction.
Act as the primary point of contact for sales and service.
Participate in client reviews and travel as needed to meet client requirements.

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Strategic Account Manager - Remote

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